Service Sales Representative

ASSA ABLOY Opening Solutions

Service Sales Representative driving customer relationships in automated door solutions for ASSA ABLOY. Focus on sales growth, customer service, and relationship management in local territories.

Posted 6/23/2026full-timeHamilton • New Jersey • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Interface with customers, field technicians as well as other departments and management level associates.
Focus on customer service.
Grow local services business by developing new account opportunities.
Maintain existing relationships with customers within the territory.
Maintain open communication with customers regarding work schedule and expectations.
Meet monthly and quarterly service sales quota (on contract sales and repair sales).
Understand the company’s quoting and CRM process and systems.
Submit forecasts and reports in a timely manner.
Strong communication, time management, negotiation and follow-up skills.
Call on local end users continually (in-person visits).
Maintain relationships with major customers and foster new prospects.
Provide customers with all requested service reports.
Understanding of AAADM Certification.
Knowledge of door hardware/electric door hardware.
Involved in customer complaints and resolution process.
Knowledge of competitions pricing, strengths, and weaknesses.
Join and maintain professional associations to enhance selling opportunities.

Requirements

What you’ll need

Marketing or business degree preferred.
2-3 years’ experience in a business development/sales environment.
Must demonstrate a high level of organization
Ability to work well within a group in a team environment.
Self-motivating, problem-solving, capable of managing multiple projects.
Professional appearance.
Positive attitude.
Grace under pressure.
Accuracy and attention to detail.
Sharp analytical skills.
Positive attitude.
Exceptional organization skills.
Ability to take direction well.
Excellent verbal communication skills.
High-energy, results-oriented approach.
Reliable and disciplined.
Excellent follow-up skills.
Working knowledge of MS Office Products.
Familiarity with CRM systems.

Benefits

Comp & perks

Comprehensive Benefits
Health, dental, and vision plans
401(k) with company matching
Short- and long-term disability, life, and accidental insurance
15 PTO days and 11 paid holidays
Work-Life Balance
Flexible scheduling for when life happens.
Ongoing Training & Recognition
Structured onboarding process.
Access to online courses to keep your skills sharp and up to date.
Learn from experienced colleagues and industry experts.
Length of Service awards to celebrate your milestones.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business developmentsalescustomer servicenegotiationtime managementproblem-solvinganalytical skillsattention to detaildoor hardwareelectric door hardware

Soft Skills

communicationorganizationteamworkself-motivatingpositive attitudegrace under pressurereliabilitydisciplinefollow-upresults-oriented

Certifications

AAADM Certification