Customer Business Analyst

ASSA ABLOY Opening Solutions

Customer Business Analyst Intern at HID supporting CRM and operational activities. Gaining practical experience in data handling, reporting, and coordination within a global commercial environment.

Posted 6/18/2026internshipCardiff • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support day-to-day administration of customer relationship (CRM) and enablement platforms, content libraries, reporting, and programme coordination activities.
Focus on maintaining systems, supporting internal processes, and assisting with data collection and analysis.
Collect usage data from enablement platforms and supporting systems.
Maintain spreadsheets, trackers, and dashboards used for internal reporting.
Assist with basic analysis of content usage, training completion, and platform adoption metrics.
Prepare standard reports and summaries for internal review.

Requirements

What you’ll need

Currently studying a degree in Business, Marketing, Operations, Data, or a related field.
No prior professional experience required, full training is provided.
Experience using digital tools for coursework or projects is beneficial.
Clear written and verbal communication skills.
Strong attention to detail and organisational skills.
Ability to follow defined processes and documentation standards.
Comfortable working with data, spreadsheets, and structured information.
Professional, reliable, and respectful of confidentiality.

Benefits

Comp & perks

Competitive salary and rewards package.
Competitive benefits and annual leave offering, allowing for work-life balance.
A vibrant, welcoming & inclusive culture.
Extensive career development opportunities and resources to maximize your potential.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data collectiondata analysisreportingcontent analysismetrics analysisspreadsheet managementdashboard creation

Soft Skills

clear communicationattention to detailorganizational skillsprocess adherenceconfidentiality