Inside Sales Operations Associate

ASSA ABLOY Opening Solutions

Inside Sales Operations Associate working with internal teams and external partners to support sales process. Ensuring product system clarity, accurate pricing, and smooth coordination of custom builds.

Posted 5/12/2026full-timePhoenix • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Partner with internal teams to clarify product system requirements, product configurations, and application details for our customers
Provide pricing support and coordination in alignment with sales strategies and approved guidelines
Support the business development team by managing custom branding and private‑label requests from intake through fulfillment
Serve as a trusted point of contact to help sales navigate custom complex power product and access control solutions
Work alongside Sales, Product Management, Marketing, Technical Support, Customer Service, and Operations to setup and track special / custom product requests
Coordinate internally to ensure accurate documentation, feasibility review, approvals, and timelines
Support smooth handoffs between sales, operations, and customer service
Maintain accurate records related to quotes, custom requests, and customer communications
Support internal processes that ensure pricing, and custom product solutions are properly documented and executed
Contribute to continuous improvement of workflows, tools, and cross‑team communication
Manage regulatory compliance requests by following internal processes
Work with the sales team to process product demo requests to ensure timely ship dates

Requirements

What you’ll need

2+ years of experience in inside sales, internal sales, or sales support (B2B preferred)
Experience supporting technical or engineered products strongly preferred
Strong customer service and communication skills (written and verbal)
Ability to manage multiple priorities in a fast ‑ paced environment
Proficiency with Microsoft Office tools; PowerBi is a plus, exposure to CRM or ERP systems is helpful

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inside salessales supporttechnical productsengineered productspricing supportcustom brandingprivate-label requestsregulatory compliance

Soft Skills

customer servicecommunication skillsability to manage multiple prioritiescross-team communicationcoordination