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Inside Sales Operations Associate
ASSA ABLOY Opening Solutions. Partner with internal teams to clarify product system requirements, product configurations, and application details for our customers .
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Partner with internal teams to clarify product system requirements, product configurations, and application details for our customers
- Provide pricing support and coordination in alignment with sales strategies and approved guidelines
- Support the business development team by managing custom branding and private‑label requests from intake through fulfillment
- Serve as a trusted point of contact to help sales navigate custom complex power product and access control solutions
- Work alongside Sales, Product Management, Marketing, Technical Support, Customer Service, and Operations to setup and track special / custom product requests
- Coordinate internally to ensure accurate documentation, feasibility review, approvals, and timelines
- Support smooth handoffs between sales, operations, and customer service
- Maintain accurate records related to quotes, custom requests, and customer communications
- Support internal processes that ensure pricing, and custom product solutions are properly documented and executed
- Contribute to continuous improvement of workflows, tools, and cross‑team communication
- Manage regulatory compliance requests by following internal processes
- Work with the sales team to process product demo requests to ensure timely ship dates
Requirements
What you’ll need- 2+ years of experience in inside sales, internal sales, or sales support (B2B preferred)
- Experience supporting technical or engineered products strongly preferred
- Strong customer service and communication skills (written and verbal)
- Ability to manage multiple priorities in a fast ‑ paced environment
- Proficiency with Microsoft Office tools; PowerBi is a plus, exposure to CRM or ERP systems is helpful
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inside salessales supporttechnical productsengineered productspricing supportcustom brandingprivate-label requestsregulatory compliance
Soft Skills
customer servicecommunication skillsability to manage multiple prioritiescross-team communicationcoordination