Sales Lead Manager

ASSA ABLOY Opening Solutions

. Driving pipeline quality by ensuring that incoming leads are properly qualified, routed, enriched, and ready for productive engagement by sales.

Posted 5/2/2026full-timeNew Haven • Connecticut • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Driving pipeline quality by ensuring that incoming leads are properly qualified, routed, enriched, and ready for productive engagement by sales.
Evaluating the performance and outcomes of marketing campaigns.
Performing regular audits of lead routing accuracy.
Maintaining accurate and actionable reports across Sales Cloud and other marketing automation platforms.
Working closely with marketing, sales, and digital automation teams to monitor integrated chatbots and analyze customer-question patterns.
Recommending automation or content improvements that accelerate conversion.
Conducting initial outreach to unverified leads to validate interest, authority, business need, and timeline.
Documenting customer interactions and qualification insights in CRM systems.
Contributing to continuous improvement by recommending enhancements to automation workflows, chatbot scripts, scoring models, and data quality processes.
Providing timely reporting on qualification outcomes, conversion trends, and opportunities for marketing or sales enablement.

Requirements

What you’ll need

3–5 years of lead qualification, demand development, inside sales, customer service, or sales development experience, ideally in a B2B manufacturing or industrial technology environment.
3-5 years of experience in the security, hardware, manufacturing, or access control industry strongly preferred.
Sales Cloud or equivalent CRM (HubSpot Customer Platform, Monday Sales CRM or similar) experienced required.
Strong proficiency in Salesforce tools (lead management, account association, contact hierarchy), with experience using platforms such as Agentforce, Plauti, Marketing Cloud, and Data Cloud, or other large data/asset management systems (Oracle, Product Information Management systems, Adobe Enterprise Management, or other) preferred.
Degree in Business, Marketing, Communications, or an equivalent field of study.
Experience working cross-functionally with marketing, sales, and operations teams.
Familiarity with conversational and customer service-focused automation tools, AI-driven chat interfaces, or customer-journey analytics.
Ability to analyze patterns in customer questions and behaviors to inform sales and marketing strategy.
Excellent written and verbal communication skills with a customer-centric, problem-solving mindset.
Highly organized, proactive, and capable of managing multiple priorities in a fast-paced environment.
Strong attention to detail and ability to maintain clean, actionable, and accurate data.
A continuous-learning mindset and comfort navigating dynamic, evolving workflows.

Benefits

Comp & perks

Annual Bonus.
Competitive compensation and benefits package which includes multiple healthcare options.
Tuition reimbursement.
Matching 401k.
Generous holiday schedule and paid time off to refresh and recharge.
Employee pricing on our products and discount programs for travel, entertainment, and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

lead qualificationdemand developmentcustomer servicesales developmentdata analysisautomation workflowschatbot scriptsdata quality processesconversion trendsreporting

Soft Skills

written communicationverbal communicationproblem-solvingorganizational skillsproactive mindsetattention to detailcustomer-centric approachability to manage prioritiescontinuous learningcross-functional collaboration