Service Center Manager

ASSA ABLOY Opening Solutions

Service Center Manager overseeing daily operations in manufacturing facility in Austell, Georgia. Responsible for business development, customer satisfaction, and operational strategies.

Posted 4/19/2026full-timeAustell • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You would have full ownership of the daily operations and be an integral part of all facets including Business Development and inside sales, managing the P & L, light manufacturing, capacity planning and production scheduling.
The Service Center Manager drives safety, customer satisfaction, and employee relations whilst meeting AADG’s operational standards.
Work with the local sales team to develop and execute long-term business development strategy.
Focus on developing customer relations, freight and distribution, production capacity and workforce planning, inventory management and replenishment, and product knowledge.
Plan and effectively execute an operational strategy to meet or exceed production and budgetary expectations.
Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning.
Lead others in developing lean initiatives and improving procedures and processes.
Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness.
Oversee expense budgets to ensure compliance with organizational expenditure requirements.
Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory management, complete and on-time delivery while focusing on reducing cost.
Perform special assignments and projects as assigned.
Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards.
Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.

Requirements

What you’ll need

Bachelor’s degree in Business, Operations Management, or related field or equivalent work-related experience.
Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports.
Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry.
Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization.
Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously.
Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. is desirable.
Ability to travel approx. 10%-15% of the time.

Benefits

Comp & perks

Competitive Salary
Paid Vacation, Sick Time, and Paid Company Holidays
Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementcapacity planningproduction schedulinginventory managementlean initiativesprocess improvementKPI developmentcost controlquality assurancesafety compliance

Soft Skills

leadershipcustomer relationsemployee trainingorganizational capabilitiesanalytical skillsproblem-solvingcommunicationrelationship buildinginfluencing skillsmulti-project management