
Service Center Manager
ASSA ABLOY Opening Solutions
full-time
Posted on:
Location Type: Office
Location: Austell • United States
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About the role
- You would have full ownership of the daily operations and be an integral part of all facets including Business Development and inside sales, managing the P & L, light manufacturing, capacity planning and production scheduling.
- The Service Center Manager drives safety, customer satisfaction, and employee relations whilst meeting AADG’s operational standards.
- Work with the local sales team to develop and execute long-term business development strategy.
- Focus on developing customer relations, freight and distribution, production capacity and workforce planning, inventory management and replenishment, and product knowledge.
- Plan and effectively execute an operational strategy to meet or exceed production and budgetary expectations.
- Develop enhanced organizational capabilities and create a collaborative high performance work environment through employee training, development, and succession planning.
- Lead others in developing lean initiatives and improving procedures and processes.
- Identify and proactively streamline organizational processes and trends; recommend alternatives for improved effectiveness.
- Oversee expense budgets to ensure compliance with organizational expenditure requirements.
- Establish operational standards and KPI’s for cost control, waste reduction, quality, safety, inventory management, complete and on-time delivery while focusing on reducing cost.
- Perform special assignments and projects as assigned.
- Maintain a safe and harmonious working environment holding self and others accountable to OSHA and ASSA ABLOY standards.
- Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.
Requirements
- Bachelor’s degree in Business, Operations Management, or related field or equivalent work-related experience.
- Minimum of four (4) or more years of operational leadership experience with a demonstrated ability to lead people and get results through others, including experience with escalating responsibilities and the development of direct reports.
- Experience in metal forming or related field and/or a general understanding of the construction industry, preferably the commercial construction industry.
- Leadership ability, excellent people skills, and the ability to develop relationships and influence all levels within the organization.
- Excellent analytical, problem-solving, organizational, follow-up and a high comfort level balancing multiple priorities or projects simultaneously.
- Knowledge of continuous and process improvement and Lean principles such as Kaizen, Six Sigma, etc. is desirable.
- Ability to travel approx. 10%-15% of the time.
Benefits
- Competitive Salary
- Paid Vacation, Sick Time, and Paid Company Holidays
- Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operations managementcapacity planningproduction schedulinginventory managementlean initiativesprocess improvementKPI developmentcost controlquality assurancesafety compliance
Soft Skills
leadershipcustomer relationsemployee trainingorganizational capabilitiesanalytical skillsproblem-solvingcommunicationrelationship buildinginfluencing skillsmulti-project management