ASSA ABLOY Opening Solutions

Global Operations Center Engineer

ASSA ABLOY Opening Solutions

full-time

Posted on:

Location Type: Office

Location: Kraków • Poland

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Job Level

Junior

About the role

  • Troubleshoot technical issues related to global network and security services.
  • Respond to customer inquiries and assist with the deployment and configuration of the services.
  • Collaborate with internal technical teams, customers, and external strategic partners to deliver, maintain, and improve high-quality and efficient network infrastructure.
  • Ensure high level of customer satisfaction through excellent communication and problem-handling skills.

Requirements

  • Strong technical background in IT support, with experience troubleshooting issues in network and security areas.
  • Knowledge of computer networks and security protocols.
  • Experience working with both hardware and software-based network solutions.
  • Customer-focused with excellent communication and problem-solving abilities.
  • Passion for technology and self-development.
  • Knowledge of the spoken and written English language including technical vocabulary.
  • It would be an advantage if you have: CCNA, CompTIA Network+ or other relevant IT certifications, or an equivalent level of hands-on professional experience.
  • Experience working in a multinational environment, collaborating with colleagues across different countries, and the ability to build strong relationships with customers and vendors.
Benefits
  • Private medical care
  • Multisport card
  • Master Benefit program
  • Lunch Card
  • Internal and external training opportunities
  • Attractive referral bonus for bringing the right people into our company
  • Modern office perks such as weekly office breakfasts, fresh fruit, and a chill-out zone.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingnetwork solutionssecurity protocolsIT supporthardware solutionssoftware solutions
Soft Skills
customer-focusedcommunicationproblem-solvingrelationship buildingcollaboration
Certifications
CCNACompTIA Network+