ASSA ABLOY Opening Solutions

Channel Manager

ASSA ABLOY Opening Solutions

full-time

Posted on:

Location Type: Office

Location: Austin • Florida • Texas • United States

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About the role

  • Serving as the primary revenue owner for all channel-led business and ensure attainment of annual sales targets
  • Owning and executing a channel growth plan, including partner expansion, activation strategies, and quarterly revenue acceleration initiatives
  • Maintaining regular communication with assigned channel partners and distributors (check-ins, follow-ups, and basic account hygiene).
  • Supporting partner onboarding and enablement by coordinating training, sharing sales tools, and reinforcing program requirements.
  • Identifying, qualifying, and progressing opportunities across both partner-led deals and assigned direct accounts; coordinating handoffs and next steps with the direct sales team as needed
  • Assisting with forecasting and pipelining management in the CRM (updating opportunities, partner details, and activity notes).
  • Managing day-to-day engagement for a set of assigned direct accounts, including meeting coordination, needs discovery, and follow-up on action items.
  • Supporting account planning for assigned direct accounts by tracking stakeholders, current install base; assist with renewals and upsell/cross-sell motions in coordination with sales leadership.
  • Coordinating deal registration, pricing requests, and required internal approvals in alignment with channel policies.
  • Preparing basic partner performance snapshots (pipeline, wins/losses, activities) and summarizing insights for leadership.
  • Collaborating with product management, marketing, operations, and customer success to resolve partner and customer questions and improve overall customer/partner experience.
  • Driving overall channel revenue performance for biometric commercial technologies, including target attainment, pipeline health, and partner contribution.
  • Developing and executing partner coverage and growth plans (recruit, onboard, enable, activate), aligned to territory priorities and quarterly objectives.
  • Managing partner and assigned direct-account engagement cadence, ensuring consistent follow-up, opportunity progression, and clear internal/external communication.
  • Coordinating co-selling activities with direct sales and cross-functional teams to advance opportunities from qualification through close, including smooth handoffs and next steps.
  • Maintaining accurate CRM hygiene, forecasting inputs, and reporting; summarizing partner performance and key insights for leadership.
  • Ensuring compliance with channel policies and processes (deal registration, pricing, approvals) while improving partner experience and program adherence.
  • Supporting demand-generation efforts with partners (campaigns, webinars, events) and track outcomes and follow-up actions to convert interest into pipeline.

Requirements

  • Bachelor's degree (B.S. or B.A.) in business, marketing, communications, or a technical field; equivalent experience considered.
  • Typically 2 years of relevant experience supporting sales and/or partners (channel, distribution, reseller, alliances) and/or managing smaller direct accounts.
  • Preferred: exposure to identity, security, authentication, or related technology solutions (biometrics a plus, not required).
  • Experience using a CRM to manage contacts, activities, and opportunities; comfort with basic forecasting concepts.
  • Demonstrated ability to learn quickly, take ownership of follow-ups, and deliver on commitments.
  • 2 years of experience in sales, channel/partner support, business development, customer success, and/or account management.
  • Ability to support a book of direct accounts, including scheduling customer touchpoints, documenting requirements, and coordinating internal resources to move opportunities forward.
  • Strong written and verbal communication skills with the ability to present information clearly and professionally.
  • Highly organized with attention to detail; able to manage multiple requests, deadlines, and follow-ups.
  • Comfort working in CRM tools (e.g., Salesforce) and Excel; able to track pipeline and report basic metrics.
  • Interest in technology solutions and willingness to learn biometric authentication concepts and channel programs.
  • Ability to work collaboratively with cross-functional teams and communicate status/progress consistently.
Benefits
  • Competitive salary and rewards package
  • Competitive benefits and annual leave offering, allowing for work-life balance
  • A vibrant, welcoming & inclusive culture
  • Extensive career development opportunities and resources to maximize your potential
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementchannel growth planningpartner onboardingforecastingpipeline managementaccount planningdeal registrationdemand generationbiometric technologiescustomer success
Soft Skills
communicationorganizational skillsattention to detailownershipcollaborationtime managementproblem-solvingadaptabilitypresentation skillscustomer relationship management