Operations

• Ensure outstanding service delivery, act as an escalation point for key accounts, and strengthen long-term customer relationships
• Identify upgrade opportunities across hardware, software, and digital solutions to drive revenue and lifecycle value
• Manage regional budget, deliver revenue and margin targets, support invoicing and AR processes, and ensure commercial accuracy
• Optimise service processes, ensure SLA compliance, manage resource allocation, and coordinate project delivery
• Coach and develop the NSW service team, drive technical competency, and promote a culture of safety, accountability, and continuous improvement

Operations Manager, KAM

Operations Supervisor

Operations Manager

General Manager, Contract Logistics Operations

Operations Manager