Process & Adoption Specialist

Aspirion

Process & Adoption Specialist at Aspirion optimizing workflows and training teams in healthcare operations. Engaging with technology and driving adoption of new processes.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $44,000 - $53,000 per yearWebsite

About the role

Key responsibilities & impact

Workflow translations and SOP maintenance
Review Compass release notes and ClaimIQ updates prior to releases for impacts to workflows and processes
Update SOPs with impacted changes across teams, clients, and functional units
Maintain SOPs, job aids, quick-reference guides, and decision trees
Maintain version control and communication of workflow changes
Develop and maintain job aids, quick reference guides, and decision trees
Partner with Operations leaders to deliver targeted training
Track and report on adoption metrics, workflow compliance, and process adherence
Conduct regular quality reviews of claims/workflows impacted by product enhancements
Act as a liaison between Operations, Product, and Business Transformation

Requirements

What you’ll need

High School Diploma or Equivalent
2–4+ years of experience in Denials, Revenue Cycle, or related healthcare operations
Experience with Compass or similar workflow platforms strongly preferred
Prior experience in training, process improvement, or workflow optimization preferred
Demonstrated ability to drive adoption of new processes, tools, or systems

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

workflow optimizationprocess improvementversion controlquality reviewsadoption metricsworkflow complianceSOP maintenancetraining development

Soft Skills

communicationcollaborationliaisonorganizational skills

Certifications

High School DiplomaEquivalent