Billing Assistant

ASPIRE WELLNESS CENTER, INC

Billing Assistant supporting Aspire Wellness Center’s behavioral health insurance claims, payments, and client billing. Coordinating administrative workflows while maintaining accurate, confidential financial records.

Posted 8/19/2026full-timeNottingham • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in behavioral health billing operations, including insurance verification, claims processing, and compliance with HIPAA standards. Proficient in EHR systems and Microsoft Office, with strong organizational and customer service skills.

Highest-signal resume keywords

Behavioral Health BillingInsurance VerificationClaims ProcessingEHR Systems ProficiencyCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical BillingClaims TrackingFinancial Record MaintenanceAccounts Receivable SupportBilling Report Preparation

Soft Skills

Organizational SkillsAttention to DetailProblem-Solving SkillsClient-Centered CommunicationProfessionalism

Tools & Technologies

Microsoft OfficeGoogle WorkspaceEHR Systems

Industry Keywords

HIPAA ComplianceBehavioral HealthHealthcare SettingAdministrative Support

About the role

Key responsibilities & impact

Provide front-line administrative support for daily behavioral health billing operations
Assist with submitting, tracking, and monitoring insurance claims for mental health services
Verify insurance eligibility, benefits, and authorization requirements before services
Follow up on unpaid, denied, or outstanding insurance claims with payers
Contact clients regarding outstanding balances and payment arrangements professionally and confidentially
Post payments, reconcile accounts, and maintain accurate billing and financial records
Support accounts receivable and collections processes
Answer client billing questions and route concerns appropriately
Assist with preparing billing reports and related administrative documentation
Support providers, clients, leadership, and the billing department through scheduling coordination, phone coverage, claims support, and administrative tasks
Ensure compliance with HIPAA, confidentiality standards, and organizational policies

Requirements

What you’ll need

High school diploma or equivalent required
Associate degree preferred
Proficiency with EHR systems, Microsoft Office, Google Workspace, and general office technology
Knowledge of insurance verification, medical billing, claims processing, or behavioral health billing preferred
Previous administrative, medical office, behavioral health, or billing experience preferred
Strong organizational skills and attention to detail
Excellent customer service and communication skills
Ability to multitask, prioritize responsibilities, and work independently
Ability to maintain professionalism and confidentiality in sensitive situations
Experience working in a mental health or healthcare setting preferred
Strong problem-solving and follow-through skills
Compassionate and client-centered communication style
Ability to adapt to changing operational needs and provide cross-functional support
Reliable, proactive, and team-oriented mindset

Benefits

Comp & perks

40 hours of Sick PTO annually, frontloaded after successful completion of the first 90 days
80 hours of Vacation PTO annually, beginning after successful completion of the first 90 days
Floating Holiday
Birthday PTO Day
Medical Insurance available after the first 90 days of employment
Dental Insurance available after the first 90 days of employment
Vision Insurance available after the first 90 days of employment
Aflac Supplemental Insurance Options available after the first 90 days of employment
401(k) Retirement Plan available after 1 year of employment