PC/Computer Technician

ASP Web Solutions

PC/Computer Technician providing technical support and deployment for Windows and Mac systems. Assisting with customer service and technical troubleshooting in a hybrid work environment.

Posted 6/25/2026contractWashington • District of Columbia, Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Performs a variety of technical support functions including new computer deployment, end user support, and troubleshooting network connectivity issues
Assists with office moves involving disconnect and reconnect of customer computers
Provides “How to Assistance” for MS Office 365 applications for new users
Follows standard procedures to configure and deploy mobile devices in an enterprise environment

Requirements

What you’ll need

5 years' experience performing similar duties
Ability to work independently, stay organized and multi-task
Maintain professional bearing and strong customer service in challenging situations
Requires working knowledge of desktop computer imaging, end user support and hardware repair for Windows and Apple computers and laptops
Activation and end user support for mobile devices, network printer support, and warranty coordination for HP and other makes of printers and multi-function devices
Ability to obtain and/or maintain Public Trust security clearance
Familiarity with Active Directory to create/manage computer objects and perform password resets/account unlocks
A+ recent certification (desired)
Familiarity with Windows 10/11, recent Mac OS, Windows Active Directory, AirWatch MDM for mobile devices, MS Office 365 (desired)
College graduate or equivalent industry specific trade school (desired)

Benefits

Comp & perks

Overtime will be available and required
Health benefits and allowance for equipment
Weekend and holiday work to accommodate customer demand

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supportnetwork connectivity troubleshootingdesktop computer imagingend user supporthardware repairmobile device activationnetwork printer supportpassword resetscomputer object managementmulti-function device warranty coordination

Soft Skills

independent workorganizational skillsmulti-taskingcustomer serviceprofessional bearing

Certifications

A+ certificationPublic Trust security clearance