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Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Manage, coach, and develop a team responsible for data and administrative operations
- Set clear priorities, monitor performance, and ensure delivery against SLAs and quality standards
- Provide ongoing coaching and feedback to support team performance and growth, while keeping stakeholders informed on progress, results, and improvement areas; proactively address performance gaps to ensure consistent delivery
- Oversee data cleanup, validation, and governance across systems
- Ensure data accuracy and consistency to support reliable reporting and forecasting
- Partner with NA Rev Ops stakeholders to align on priorities, capacity, and timelines
- Proactively identify risks or gaps in data processes and address them
- Partner with cross-functional stakeholders to understand business requirements
- Break down complex requests into clear, structured workflows for the team
- Drive process improvements to reduce manual effort and increase efficiency
- Establish and maintain documentation to ensure consistency and scalability
- Collaborate with Sales Compensation on data validation and operational support
- Help resolve discrepancies and support compensation cycles with minimal disruption
- Proactively establish and manage an ongoing data validation and scrubbing cadence throughout the period, ensuring data accuracy and completeness well ahead of payout deadlines rather than relying on end-of-cycle cleanup.
Requirements
What you’ll need- 8+ years of experience in Revenue Operations, Sales Operations, or a related field
- 3+ years of people management or supervisory experience
- Strong technical skills, including advanced proficiency in Excel/Google Sheets and experience with CRM systems (e.g., Salesforce)
- 2+ years of hands-on Salesforce (SFDC) experience, including reporting, data management (export, cleanup, validation), pipeline oversight, and maintaining data integrity
- Proficient in English, written and spoken
- Comfortable working with large datasets, including cleanup and validation
- Able to understand business context and translate it into clear instructions.
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementdata validationdata governancedata accuracydata cleanupreportingpipeline oversightExcelGoogle SheetsSalesforce
Soft Skills
coachingteam managementperformance monitoringstakeholder communicationprocess improvementproblem-solvingorganizational skillscollaborationinstructional clarityrisk identification
