Arrive

Partner Success Representative

Arrive

full-time

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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About the role

  • Providing excellent operational experience to new and existing partners.
  • Implementation of the Company standard core products and services according to client specifications.
  • Configuration, release and maintenance of our core software solutions.
  • Quality assurance, testing our products and services, while striving for continuous improvement.
  • Order, review and roll-out of signage.
  • Collaboration across Teams and Business Units, our main stakeholders are Account Managers, Operations, Marketing and R&D.
  • Working actively within the CRM system to manage orders and requests, ensuring data quality.

Requirements

  • Previous experience (1 to 3 years) working with Customer Success or Technical Support for Corporate Customers.
  • Excellent verbal and written communication skills in the local language and proficient in English.
  • Other EU languages are advantageous.
  • High level of technical understanding of system integrations.
  • XML or JSon knowledge is desirable.
  • Familiarity with Google Suite is advantageous.
  • Basic knowledge of Adobe Illustrator is advantageous.
  • Previous experience in collaborating across departments.
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system integrationsXMLJSONAdobe Illustrator
Soft Skills
communication skillscollaborationcontinuous improvement