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Low Voltage Service Technician
ARK Systems, IncLow Voltage Service Technician servicing ARK Systems’ integrated fire, security, access, sound, voice, and data systems. Installing, troubleshooting, programming, and maintaining life-safety systems for contractors and customers.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in alarm system installation and servicing, with a strong understanding of NFPA requirements and the ability to interpret technical codes. Proficient in customer relations and communication, ensuring effective interaction with clients and team members.
Highest-signal resume keywords
Alarm System ProficiencyNFPA Code KnowledgeCustomer Relations SkillsMaryland and Virginia Security Technician LicenseField Electronic Practical Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System Wiring InstallationTroubleshootingDevice TerminationPanel ProgrammingTest Equipment ProficiencyBasic Computer LiteracySystem-Specific Training
Soft Skills
Good Communication SkillsPositive AttitudeRespectful Working Relationships
Tools & Technologies
Microsoft WordMicrosoft ExcelMicrosoft AccessPC AnywhereCommunications EquipmentHand Tools
Certifications & Qualifications
Industry CertificationsMaryland Security Technician LicenseVirginia Security Technician License
Industry Keywords
Alarm IndustryLife Safety SystemsElectronic SystemsService CallsOn-Call Rotation
About the role
Key responsibilities & impact- Represent ARK Systems by interacting with contractors and customers
- Service fire/security, card access, door entry, paging/sound, and other electronic systems
- Install system wiring as applicable
- Complete associated paperwork according to company requirements
- Perform troubleshooting
- Terminate devices and panel wiring
- Program panels and systems for proper operation according to plans, specifications, and code requirements
- Control truck inventory
- Communicate with ARK team members to pursue company goals for installing and servicing alarm systems
- Explain the importance, operation, and status of life safety systems to customers
- Respond to after-hours service calls as required through the on-call rotation
- Perform other duties as assigned
Requirements
What you’ll need- Experienced, career-oriented individual in the alarm industry
- Knowledge of NFPA alarm system requirements
- Ability to interpret code books and handbooks
- Customer relations experience and skills
- Ability to obtain a Maryland and Virginia security technician license
- Field electronic practical experience required
- Good communication skills
- Positive and respectful attitude with good working relationships
- Good driving record and insurability through the company’s insurance carrier
- Willingness to achieve various industry certifications
- Proficiency with alarm systems, test equipment, communications equipment, drills, and hand tools
- Proficiency with Microsoft Word, Excel, Access, PC Anywhere, and system application software
- AA degree in Electronics or equivalent technical school training supplemented with 3–5 years of related industry experience
- Basic computer literacy and system-specific training required
- Industry licenses and certifications required
Benefits
Comp & perks- Medical insurance (PPO/HMO)
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Flexible spending accounts
- Tuition reimbursement
- Credit union
- Vacation leave plans
- Sick leave plans
- Matching 401(k) Plan
- Opportunity to work with state of the art technology