Business Analyst

• Define and maintain the product vision, strategy, and roadmap
• Conduct market and competitor research to identify user pain points, opportunities, and trends
• Gather and prioritize user feedback to improve functionality, UX, and retention
• Develop feature requirements, user stories, and acceptance criteria; oversee delivery with engineering teams
• Work with UX/UI designers to ensure data-driven, intuitive design
• Monitor app analytics, KPIs, and performance to inform product decisions
• Oversee app operations: deployment, maintenance, customer support, and stability tracking
• Optimize workflows, automation, and release processes for efficiency
• Ensure seamless integration with business intelligence tools and external partners (APIs, cloud platforms)
• Manage compliance with data security and privacy regulations (GDPR, SOC 2)
• Coordinate with sales, marketing, and customer success to boost adoption and retention
• Maintain feedback loops between users and development for rapid improvement
• Prepare training materials, documentation, and onboarding processes

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