Service Auditor
Arion Care
full-time
Posted on:
Location Type: Office
Location: Phoenix • Arizona • United States
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About the role
- Visit members in their homes to check on services, provider performance, and overall wellbeing.
- Support providers by identifying needs, resources, and any areas for improvement.
- Partner with supervisors, families, and staff to ensure open communication and smooth coordination of care.
- Manage a caseload in your assigned area, with most of your time spent driving to and completing in-person visits.
- Keep clear and accurate records, reports, and documentation.
- Stay up to date on all required training, certifications, and licenses.
- Protect the privacy and confidentiality of members, staff, and the agency.
- Take on additional monitoring tasks or projects as needed.
Requirements
- Education and/or experience in customer service and in the field of developmental disabilities
- Must be at least 18 years of age
- Current valid AZ Driver’s License
- Satisfactory background checks
- Ability to acquire and maintain a DPS fingerprint card
- Bilingual in English and Spanish, preferred
Benefits
- Reliable transportation required; must be able to travel up to 35 miles when using personal vehicles or as assigned for company vehicles
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicedocumentationrecord keeping
Soft Skills
communicationcoordinationproblem solvinginterpersonal skills