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Senior Program Director, AI Data Services
Argos MultilingualSenior Program Director managing complex customer programs in AI Data Services. Overseeing strategic delivery and ensuring stakeholder alignment with a focus on customer requirements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading strategic customer programs, managing complex delivery operations, and improving program documentation and processes. Strong ability to communicate effectively with customers and stakeholders while ensuring alignment with operational and commercial goals.
Highest-signal resume keywords
Senior Program Management ExperienceCustomer Communication SkillsRisk ManagementProcess ImprovementProgram Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program ManagementDelivery OperationsDocumentation SkillsReporting SkillsTimeline ManagementRisk MitigationWorkflow TranslationStakeholder ManagementData AnnotationAI Data Services
Soft Skills
Strong CommunicationRelationship BuildingExecutive-Facing Presentation SkillsAdaptabilityProblem Solving
Industry Keywords
AI DataLocalizationTranscriptionManaged ServicesBPOEnterprise ServicesQuality AssuranceSupply ChainMultilingual AIHigh-Growth Services
About the role
Key responsibilities & impact- Lead strategic customer programs from onboarding through launch, delivery, scale, and steady-state operations.
- Own program plans, timelines, milestones, risks, dependencies, reporting, and customer communication.
- Partner with Quality, Supply Chain, Solutions, Sales, and leadership to ensure programs are clearly scoped and successfully delivered.
- Translate customer requirements into practical workflows, resource plans, delivery milestones, and operating models.
- Manage customer governance, including regular status updates, business reviews, issue tracking, and escalation management.
- Identify delivery risks early and drive mitigation plans across internal teams.
- Improve program documentation, delivery playbooks, reporting templates, and operational processes.
- Support complex AI data, multilingual, speech/audio, expert review, and managed services programs.
- Help ensure delivery commitments are operationally feasible, commercially aligned, and clearly communicated.
- Build strong relationships with customers and internal stakeholders.
Requirements
What you’ll need- Senior program management or program director experience in AI data, localization, data annotation, transcription, enterprise services, technical services, managed services, or BPO.
- Experience managing complex customer-facing delivery programs.
- Strong ability to manage timelines, risks, dependencies, stakeholders, and escalations.
- Experience partnering with Operations, Quality, Supply Chain, Sales, Solutions, or technical teams.
- Strong customer communication and executive-facing presentation skills.
- Ability to bring structure to ambiguous or fast-changing programs.
- Strong documentation, reporting, and process improvement skills.
- Commercial awareness and understanding of how delivery execution impacts customer growth and retention.
- Nice to have experience with AI data services, LLM workflows, model evaluation, speech/audio AI, multilingual AI, expert review, data annotation, or data quality.
- Experience supporting strategic enterprise or AI customers.
- Experience working across U.S., European, and Latin America time zones.
- Experience in a scaling business unit or high-growth services environment.
- Experience building program governance models or improving delivery operations.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Argos Multilingual Website LinkedIn All Job Openings 201 - 500 employees 🤝 B2B ☁️ SaaS 🤖 Artificial Intelligence B2B
- SaaS
- Artificial Intelligence Argos Multilingual is a global language-services provider that delivers translation, localization, and multilingual content solutions combining human expertise with AI-first technology. The company offers translation and localization, multimedia services, language quality evaluation and ownership programs, content and linguistic asset management, and AI/LLM data solutions (data collection, annotation, evaluation, RLHF, and custom machine translation) through its MosAIQ suite of enterprise tools. Argos serves B2B customers across regulated and technical sectors—life sciences, medical/healthcare, technology, finance, manufacturing, and retail—focusing on accuracy, compliance, and scalable AI-enabled workflows. Senior Program Director, AI Data Services Job not on LinkedIn 🔥 12 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 📋 Program Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead strategic customer programs from onboarding through launch, delivery, scale, and steady-state operations.
- Own program plans, timelines, milestones, risks, dependencies, reporting, and customer communication.
- Partner with Quality, Supply Chain, Solutions, Sales, and leadership to ensure programs are clearly scoped and successfully delivered.
- Translate customer requirements into practical workflows, resource plans, delivery milestones, and operating models.
- Manage customer governance, including regular status updates, business reviews, issue tracking, and escalation management.
- Identify delivery risks early and drive mitigation plans across internal teams.
- Improve program documentation, delivery playbooks, reporting templates, and operational processes.
- Support complex AI data, multilingual, speech/audio, expert review, and managed services programs.
- Help ensure delivery commitments are operationally feasible, commercially aligned, and clearly communicated.
- Build strong relationships with customers and internal stakeholders. 🎯 Requirements
- Senior program management or program director experience in AI data, localization, data annotation, transcription, enterprise services, technical services, managed services, or BPO.
- Experience managing complex customer-facing delivery programs.
- Strong ability to manage timelines, risks, dependencies, stakeholders, and escalations.
- Experience partnering with Operations, Quality, Supply Chain, Sales, Solutions, or technical teams.
- Strong customer communication and executive-facing presentation skills.
- Ability to bring structure to ambiguous or fast-changing programs.
- Strong documentation, reporting, and process improvement skills.
- Commercial awareness and understanding of how delivery execution impacts customer growth and retention.
- Nice to have experience with AI data services, LLM workflows, model evaluation, speech/audio AI, multilingual AI, expert review, data annotation, or data quality.
- Experience supporting strategic enterprise or AI customers.
- Experience working across U.S., European, and Latin America time zones.
- Experience in a scaling business unit or high-growth services environment.
- Experience building program governance models or improving delivery operations. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Associate Director, Art Education – Art Teaching Credential Program 🔥 40 minutes ago Academy of Art University School of Game Development 51 - 200 Website LinkedIn All Job Openings Associate Director overseeing Teacher Preparation Curriculum and compliance at Academy of Art University. Teaching and advising students while managing accreditation and quality. 🇺🇸 United States – Remote 💵 $70.3k - $77k / year ⏰ Full Time 🟠 Senior 📋 Program Manager Program Manager 🔥 58 minutes ago First American 10,000+ employees 🏠 Real Estate 💸 Finance 🏢 Enterprise Website LinkedIn All Job Openings Program Manager managing multiple complex projects for First American's GO Title division. Responsible for project planning, risk management, and stakeholder communication. 🇺🇸 United States – Remote 💵 $112.4k - $149.8k / year ⏰ Full Time 🟠 Senior 🔴 Lead 📋 Program Manager 🦅 H1B Visa Sponsor Senior Program Manager 🔥 1 hour ago CLEAResult 1001 - 5000 ⚡ Energy 📚 Education Website LinkedIn All Job Openings Senior Program Manager at CLEAResult implementing energy efficiency programs in Mississippi. Leading a new program with significant impact on communities and homeowners. 🇺🇸 United States – Remote 💵 $97.6k - $146.4k / year 💰 Private Equity Round on 2013-06 ⏰ Full Time 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor Program Manager – Strategic Accounts 🔥 1 hour ago E2 Optics 1001 - 5000 📡 Telecommunications 🔐 Security 🏢 Enterprise Website LinkedIn All Job Openings Program Manager overseeing strategic accounts at E2 Optics, a technology integrator. Driving collaboration and ensuring successful project delivery while promoting company core values. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 📋 Program Manager Critical Accounts Program Manager 🔥 1 hour ago Zscaler 5001 - 10000 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings CAP Manager at Zscaler responsible for resolving critical customer issues and managing strategic communications with executives. Leveraging AI for effective customer success. 🇺🇸 United States – Remote 💵 $127.4k - $182k / year 💰 Secondary Market on 2017-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Program Manager 🦅 H1B Visa Sponsor View More Program Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs