Product Solutions Engineer
Arena
full-time
Posted on:
Location Type: Hybrid
Location: Bay Area • California • United States
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Tech Stack
About the role
- Own 5–15 active model lab relationships as the day-to-day point of contact
- Partner directly with researchers and product teams to integrate models, run evals, and deliver high-quality results
- Drive consistent delivery across onboarding, data + product releases, co-launches, and unblock unexpected issues fast
- Be the “owner” of a key process improvement or automation (e.g., model onboarding flow, customer data insights, delivery tooling)
- Translate customer feedback and research direction into concrete product ideas and engineering work
- Work across the stack to ship pragmatic solutions that push the frontier for our customers
- Help expand strategic accounts through trust, execution, and sharp technical judgment
Requirements
- 4+ years of software engineering experience with strong fundamentals (data structures, algorithms, system design)
- Production experience in TypeScript and modern web frameworks
- Hands-on experience integrating LLM provider APIs, including streaming responses
- Comfort moving across frontend and backend — you’re willing to dig in wherever the problem is
- Familiarity with cloud infrastructure and CI/CD workflows
- Strong problem-solving instincts and the ability to operate in ambiguity
- Clear, concise communication skills — you can explain complex technical ideas to both engineers and non-technical stakeholders
- A customer-first mindset and a genuine desire to work closely with multiple stakeholders
Benefits
- Comprehensive health and wellness benefits, including medical, dental, vision, and additional support programs.
- Competitive compensation and equity aligned to the markets where our team members are based.
- The opportunity to work on cutting-edge AI with a small, mission-driven team
- A culture that values transparency, trust, and community impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
software engineeringdata structuresalgorithmssystem designTypeScriptmodern web frameworksLLM provider APIsfrontend developmentbackend developmentCI/CD workflows
Soft Skills
problem-solvingcommunicationcustomer-first mindsettrust buildingexecutiontechnical judgmentadaptabilitycollaborationstakeholder engagementprocess improvement