Systems Engineer – Infrastructure/Virtualization
Ardham Technologies
full-time
Posted on:
Location Type: Office
Location: Albuquerque • New Mexico • United States
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Tech Stack
About the role
- Consult with clients to understand business goals and technical requirements.
- Design and implement IT infrastructure solutions including servers, storage, virtualization, backup, cloud, and related security technologies.
- Deploy Microsoft-based systems (e.g., Windows Server, Active Directory) with additional exposure to *nix and Apple environments;
- Lead technical implementation of projects and perform hands-on setup, configuration, and validation of solutions.
- Act as a technical Subject Matter Expert (SME) during client discovery sessions.
- Partner with account managers to create and present solution proposals that align with client objectives.
- Provide product comparisons, recommendations, and licensing guidance to support technical and financial decision-making.
- Support clients by responding to service requests, troubleshooting issues, and documenting solutions.
- Maintain detailed and accurate records in the ticketing system for time tracking, billing, and knowledge sharing.
- Follow industry frameworks and vendor guidelines to implement best practices in system design, backup, disaster recovery, and cybersecurity.
Requirements
- 5+ years of experience in a Systems Engineering, Consulting, or Technical Implementation role
- Proven track record designing and deploying infrastructure solutions in a customer-facing capacity
- Experience across a wide range of technologies including Windows Server, Active Directory, virtualization, hyperconvergence, backup solutions, storage platforms, and cybersecurity.
- Strong understanding of IT infrastructure, operations, and networking fundamentals.
- Hands-on experience implementing and troubleshooting enterprise IT systems.
- Familiarity with basic scripting (PowerShell, etc.) and relevant automation practices.
- Ability to communicate effectively with a range of client stakeholders including IT professionals, department heads, and executives.
- Strong interpersonal and relationship-building skills.
- Business acumen and emotional intelligence to guide decision-making with clients.
- Engineering Certifications (Preferred) Microsoft, VMware, or other relevant systems and storage certifications.
- Candidates must reside in the Albuquerque, New Mexico area or be within reasonable commuting distance to Ardham’s offices.
- Candidates must be legally authorized to work in the United States without the need for current or future sponsorship.
Benefits
- 401(k) matching
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Windows ServerActive Directoryvirtualizationhyperconvergencebackup solutionsstorage platformscybersecurityscriptingPowerShellIT infrastructure
Soft Skills
communicationinterpersonal skillsrelationship-buildingbusiness acumenemotional intelligenceclient engagementproblem-solvingtechnical consultingteam collaborationstakeholder management
Certifications
Microsoft certificationsVMware certificationsengineering certifications