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About the role
Key responsibilities & impact- Lead the planning, design, execution, and continuous improvement of outreach, engagement, and training activities in support of the DHS Geospatial Management Office (GMO) programs.
- Responsible for stakeholder engagement, training development, communications strategy, and ensuring accessibility and compliance of all digital content.
- Serve as the primary point of contact for outreach coordination.
- Support government-hosted events and manage web and graphic publishing tasks.
- Design, develop, and deliver training programs, briefings, and geospatial product demonstrations tailored to stakeholder needs.
- Plan and coordinate stakeholder communications, including messaging, strategy, and material preparation.
- Ensure compliance with Section 508 accessibility standards and DHS web/graphic publishing guidance.
- Provide ongoing customer outreach, respond to inquiries, and facilitate access to geospatial information.
- Track and respond to stakeholder needs using automated management systems.
- Create, publish, and manage content on program-related websites and digital platforms.
- Monitor and enhance stakeholder engagement strategies.
- Supervise and provide leadership to junior outreach and training staff.
Requirements
What you’ll need- Bachelor’s degree in Geography, GIS, Communications, Instructional Design, or a related field.
- 7+ years of relevant experience in GIS outreach, geospatial training, communications, or stakeholder engagement.
- Demonstrated experience delivering geospatial presentations, technical briefings, or training content to diverse audiences.
- Proven ability to troubleshoot and communicate complex technical GIS issues to non-technical stakeholders.
- Knowledge of Section 508 compliance and accessibility standards for digital content.
- Experience supporting similar tasks for federal or large-scale government projects in terms of size, scope, and complexity.
- Proficient with graphic design, video editing, or e-learning tools (e.g., Adobe Creative Suite, Camtasia, Storyline).
- Strong organizational and project management skills.
Benefits
Comp & perks- highly competitive benefits
- professional development opportunities
- exceptional culture that embraces flexibility, innovation, collaboration, and career growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GISgeospatial trainingstakeholder engagementtraining developmentcommunications strategycontent managementdigital content compliancegeospatial presentationstechnical briefingstroubleshooting GIS issues
Soft Skills
leadershiporganizational skillsproject managementcustomer outreachcommunication skillsstrategic planningadaptabilityproblem-solvingteam supervisionengagement strategy enhancement
