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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
GISgeospatial trainingstakeholder engagementtraining developmentcommunications strategycontent managementdigital content compliancegeospatial presentationstechnical briefingstroubleshooting GIS issues
Soft Skills
leadershiporganizational skillsproject managementcustomer outreachcommunication skillsstrategic planningadaptabilityproblem-solvingteam supervisionengagement strategy enhancement
Tools & Technologies
Adobe Creative SuiteCamtasiaStorylineautomated management systemsweb publishing toolsgraphic design softwarevideo editing toolse-learning platformsdigital platformscontent publishing systems
Industry Keywords
Section 508 complianceaccessibility standardsDHSfederal projectsstakeholder communicationsoutreach coordinationtraining programsgeospatial informationdigital contentgovernment-hosted events
About the role
Key responsibilities & impact- Lead the planning, design, execution, and continuous improvement of outreach, engagement, and training activities in support of the DHS Geospatial Management Office (GMO) programs.
- Responsible for stakeholder engagement, training development, communications strategy, and ensuring accessibility and compliance of all digital content.
- Serve as the primary point of contact for outreach coordination.
- Support government-hosted events and manage web and graphic publishing tasks.
- Design, develop, and deliver training programs, briefings, and geospatial product demonstrations tailored to stakeholder needs.
- Plan and coordinate stakeholder communications, including messaging, strategy, and material preparation.
- Ensure compliance with Section 508 accessibility standards and DHS web/graphic publishing guidance.
- Provide ongoing customer outreach, respond to inquiries, and facilitate access to geospatial information.
- Track and respond to stakeholder needs using automated management systems.
- Create, publish, and manage content on program-related websites and digital platforms.
- Monitor and enhance stakeholder engagement strategies.
- Supervise and provide leadership to junior outreach and training staff.
Requirements
What you’ll need- Bachelor’s degree in Geography, GIS, Communications, Instructional Design, or a related field.
- 7+ years of relevant experience in GIS outreach, geospatial training, communications, or stakeholder engagement.
- Demonstrated experience delivering geospatial presentations, technical briefings, or training content to diverse audiences.
- Proven ability to troubleshoot and communicate complex technical GIS issues to non-technical stakeholders.
- Knowledge of Section 508 compliance and accessibility standards for digital content.
- Experience supporting similar tasks for federal or large-scale government projects in terms of size, scope, and complexity.
- Proficient with graphic design, video editing, or e-learning tools (e.g., Adobe Creative Suite, Camtasia, Storyline).
- Strong organizational and project management skills.
Benefits
Comp & perks- highly competitive benefits
- professional development opportunities
- exceptional culture that embraces flexibility, innovation, collaboration, and career growth
