Project Manager

Ardent

Project Manager at Ardent supporting the Federal Election Commission with IT services. Responsible for contract delivery, stakeholder management, and operational efficiency.

Posted 4/20/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Oversee all contract performance, including delivery, timelines, and resource coordination.
Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and government stakeholders.
Manage day-to-day operations across application support, maintenance, and enhancement activities.
Lead weekly, bi-weekly, and monthly status meetings and reporting.
Ensure all work is tracked, prioritized, and maintained within Jira or similar ticketing systems.
Coordinate across technical teams to ensure timely resolution of operational and security-related tickets.
Manage project schedules, deliverables, and documentation in accordance with contract requirements.
Ensure compliance with SLAs, reporting standards, and performance expectations.
Identify risks, manage issue escalation, and drive resolution across stakeholders.
Ensure timely delivery of meeting minutes, status reports, and required documentation.
Support transition planning, onboarding, and knowledge transfer activities.
Collaborate closely with the Technical Lead to align delivery with technical execution.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
7+ years of experience managing IT projects, programs, or application support environments.
3+ years of experience in a Project Manager or lead delivery role with direct responsibility for timelines, reporting, and stakeholder management.
Proven experience managing IT programs, application support environments, or similar service-based contracts.
Experience managing multiple concurrent workstreams in a structured environment.
Strong experience with stakeholder management and executive communication.
Familiarity with Agile or hybrid delivery methodologies.
Experience using project tracking tools such as Jira or similar platforms.
Strong organizational, problem-solving, and communication skills.
Ability to manage priorities in a fast-paced, high-volume operational environment.

Benefits

Comp & perks

competitive benefits
professional development opportunities
exceptional culture that embraces flexibility, innovation, collaboration, and career growth

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementapplication supportresource coordinationrisk managementissue escalationcompliancereporting standardsstakeholder managementAgile methodologyservice-based contracts

Soft Skills

organizational skillsproblem-solving skillscommunication skillsexecutive communicationcollaborationprioritizationleadershiptime managementadaptabilityattention to detail

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Business AdministrationProject Management Professional (PMP)Certified ScrumMaster (CSM)Agile Certified Practitioner (PMI-ACP)ITIL CertificationLean Six Sigma CertificationCertified Associate in Project Management (CAPM)Certified Information Systems Security Professional (CISSP)Certified in the Governance of Enterprise IT (CGEIT)