Project Manager
Ardent
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Oversee all contract performance, including delivery, timelines, and resource coordination.
- Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and government stakeholders.
- Manage day-to-day operations across application support, maintenance, and enhancement activities.
- Lead weekly, bi-weekly, and monthly status meetings and reporting.
- Ensure all work is tracked, prioritized, and maintained within Jira or similar ticketing systems.
- Coordinate across technical teams to ensure timely resolution of operational and security-related tickets.
- Manage project schedules, deliverables, and documentation in accordance with contract requirements.
- Ensure compliance with SLAs, reporting standards, and performance expectations.
- Identify risks, manage issue escalation, and drive resolution across stakeholders.
- Ensure timely delivery of meeting minutes, status reports, and required documentation.
- Support transition planning, onboarding, and knowledge transfer activities.
- Collaborate closely with the Technical Lead to align delivery with technical execution.
Requirements
- Bachelor’s degree in Information Technology, Business Administration, or a related field (or equivalent experience).
- 7+ years of experience managing IT projects, programs, or application support environments.
- 3+ years of experience in a Project Manager or lead delivery role with direct responsibility for timelines, reporting, and stakeholder management.
- Proven experience managing IT programs, application support environments, or similar service-based contracts.
- Experience managing multiple concurrent workstreams in a structured environment.
- Strong experience with stakeholder management and executive communication.
- Familiarity with Agile or hybrid delivery methodologies.
- Experience using project tracking tools such as Jira or similar platforms.
- Strong organizational, problem-solving, and communication skills.
- Ability to manage priorities in a fast-paced, high-volume operational environment.
Benefits
- competitive benefits
- professional development opportunities
- exceptional culture that embraces flexibility, innovation, collaboration, and career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementapplication supportresource coordinationrisk managementissue escalationcompliancereporting standardsstakeholder managementAgile methodologyservice-based contracts
Soft Skills
organizational skillsproblem-solving skillscommunication skillsexecutive communicationcollaborationprioritizationleadershiptime managementadaptabilityattention to detail
Certifications
Bachelor’s degree in Information TechnologyBachelor’s degree in Business AdministrationProject Management Professional (PMP)Certified ScrumMaster (CSM)Agile Certified Practitioner (PMI-ACP)ITIL CertificationLean Six Sigma CertificationCertified Associate in Project Management (CAPM)Certified Information Systems Security Professional (CISSP)Certified in the Governance of Enterprise IT (CGEIT)