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Business Analyst – Learning Systems
Arden University Students' AssociationBusiness Analyst focused on improving digital tools for teaching and learning at Arden University. Collaborating with stakeholders to enhance student experience through effective learning platforms.
About the role
Key responsibilities & impact- This is an exciting opportunity to join Arden University as a Business Analyst within our Learning Systems team, helping to shape and improve the digital tools that support teaching, learning, and the student experience.
- You will work closely with key stakeholders across the University to understand business needs and translate them into clear, actionable requirements for our learning systems team.
- Acting as a key link between users and technical colleagues, you will support the design and delivery of improvements to our learning platforms, ensuring solutions are aligned to real user needs and institutional priorities.
- You will lead on identifying and documenting process improvements and system enhancement opportunities, supporting decision makers including VLE administrators, developers, and product owners with clear, accurate analysis.
- The role also involves eliciting and validating requirements, supporting testing activity, and ensuring solutions are effectively transitioned into live service, including hypercare support where required.
- This is a varied and fast-paced role where you will play a key part in driving continuous improvement across Arden’s learning systems, helping to deliver better, more efficient digital experiences for staff and students.
Requirements
What you’ll need- Experience of Business Analysis within a complex organisation, delivering across fast-paced and overlapping projects
- Strong analytical and problem-solving skills, with the ability to interpret complex or incomplete information and identify practical solutions
- Experience of process mapping and business process re-engineering for complex enterprise systems
- Experience applying Business Analysis techniques such as user stories, use cases, workshops, and focus groups
- Experience of testing methodologies including User Acceptance Testing and supporting end-to-end testing activity
- Excellent communication skills, both written and verbal, with the ability to explain complex systems and influence stakeholders at all levels
- Strong stakeholder engagement skills, with the ability to build effective relationships and manage competing priorities
- Experience using process mapping tools (e.g. Visio) and requirements management tools (e.g. JIRA)
- Understanding of Higher Education systems and digital learning environments (e.g. VLEs such as Moodle)
- Strong organisational skills with the ability to manage a complex and varied workload to tight deadlines
Benefits
Comp & perks- 30 days holiday + bank holidays on-top, and even a Christmas closure!
- Study any Arden course for free, with a discount for all family and friend ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
- Plus, other excellent benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Business Analysisprocess mappingbusiness process re-engineeringuser storiesuse casesUser Acceptance Testingend-to-end testing
Soft Skills
analytical skillsproblem-solving skillscommunication skillsstakeholder engagementrelationship buildingorganisational skills