ArcTouch

QA Manager

ArcTouch

full-time

Posted on:

Origin:  • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Build, develop, and lead a highly engaged and performing QA team
  • Conduct regular one-on-one meetings to discuss career progression and performance
  • Lead formal performance reviews and advocate for team compensation and promotions
  • Cultivate an inclusive, collaborative, and psychologically safe environment
  • Mediate interpersonal conflicts and organize team-building activities
  • Assess team skills, identify gaps, and collaborate with People Team on hiring and training
  • Support technical candidate assessment and recruitment process
  • Manage team capacity and forecast future hiring needs
  • Partner with Product and Account Managers to align resource allocation with project priorities
  • Translate strategic objectives into actionable plans for the team
  • Monitor workloads, address and resolve blockers, and ensure adherence to best practices and standards
  • Facilitate communication within the team and with stakeholders
  • Report on key team metrics to leadership
  • Support onboarding new talent and contribute to a culture of continuous feedback and learning

Requirements

  • Experience leading, developing, and managing engineering or QA teams
  • Ability to conduct regular one-on-ones, performance reviews, and provide constructive feedback
  • Experience advocating for compensation and promotions
  • Skills in cultivating inclusive and psychologically safe environments
  • Experience mediating interpersonal conflicts and organizing team-building activities
  • Ability to assess team skills, identify gaps, and collaborate on hiring and training
  • Experience supporting technical candidate assessment and recruitment process
  • Capacity planning and forecasting hiring needs to support project pipeline
  • Ability to align resource allocation with Product and Account Managers
  • Experience translating strategic objectives into actionable plans and monitoring workloads
  • Strong communication and stakeholder management skills
  • Ability to report on key team metrics to leadership
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