Arch Capital Group Ltd.

Business Analyst

• Help bring our Data Governance and Data Management framework to life by embedding best practices into project workflows and everyday work
• Partner with cross-functional project teams to ensure alignment with enterprise data governance standards
• Assist in the implementation and maintenance of platforms such as: Data Catalog (e.g., Collibra, Alation) Master/Reference Data Management (MDM/RDM) Data Quality tools
• Collaborate with stakeholders to maintain accurate and accessible metadata across systems
• Provide data and business analysis support to harmonize reference data across the enterprise.

Business Analyst – Insurance, Reinsurance Data Governance

Technical Project Manager

• Build and maintain strong relationships with end users and business sponsors
• Partner with business and technical teams to plan and prioritize projects, service delivery initiatives, and release content
• Collaborate with leadership to envision, strategize, develop, and maintain the services roadmap
• Strategize, implement, and manage program and project initiatives aligned to organizational objectives
• Perform research, validation, and gap analysis to identify new opportunities for features, functionality, or services
• Develop business cases including cost/benefit analysis, trends, competitive insights, risk assessment, service industry best practices, and timeline planning
• Plan and prioritize services, features, and requirements from conceptual stages through full lifecycle delivery
• Collaborate with IT engineering and operations teams to ensure consistent execution
• Oversee multiple project teams; identify risks and opportunities across the portfolio
• Develop and manage project budgets and ensure delivery against established business objectives
• Analyze and mitigate program risks and produce portfolio reporting for leadership and stakeholders

Infrastructure Technical Project Manager

Claims Specialist

• Actively managing commercial claims for high severity, and complex general liability claims
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Senior Claims Examiner, General Liability

Engineering Manager

• Define and execute the engineering strategy for engineering initiatives and shared services
• Facilitate Engineering Practice meetings with broad representation across teams, including Infrastructure and Security
• Champion engineering excellence and modern development practices across the organization
• Lead workgroups/guilds focused on key engineering topics with defined charters and deliverables
• Develop and maintain engineering policies and standards
• Spearhead the creation of reusable libraries, templates, and frameworks to accelerate development across teams
• Lead the design and development of cloud-native, API-first applications with a strong emphasis on scalability, security, and performance
• Oversee reference implementations and participate in tool evaluations
• Participate in architecture decisions and ensure alignment with enterprise standards and business objectives
• Drive adoption of DevOps, CI/CD, automated testing, and observability practices
• Foster a culture of innovation and continuous improvement within engineering teams
• Collaborate with product and business leaders to identify opportunities for leveraging AI and emerging technologies
• Champion AI-driven solutions and integrate GenAI capabilities into engineering workflows (e.g., automated testing, release notes)
• Establish engineering playbooks and best practices for full-stack development
• Build and mentor a team of Junior Engineers
• Promote knowledge sharing and cross-functional collaboration

VP – Head of Engineering Practice

Account Manager

• Manage third party administrators (TPA) ensuring compliance with Arch's Best Practices
• Claim Account Managers will conduct reserve adequacy audits of each program’s Third Party Administrators
• Monitor the third party administrator's compliance with state specific insurance department regulations and unfair claim practices
• Conduct ongoing training to assigned TPA adjusters
• Evaluate the TPA's service standards ensuring that they are providing our insureds with quality and timely service in accordance with Arch's established guidelines; ability to escalate issues when found
• Ensure that the TPAs are in full compliance with Arch's Reserving Philosophy
• Monitor, manage and provide direction to the third party administrator on all open claims within each assigned captive along with those losses that meet the Arch reporting criteria
• Maintain active monitoring file and diary ensuring files are managed effectively
• Review and evaluate quarterly program scorecards to identify trends and provide input and commentary to the underwriting department and the captive board
• Provide timely notices to Arch's reinsurance department and assist with any audits by the reinsurance companies who participate in the Arch program business
• Manage and direct any suits wherein Arch is named directly arising out of the assigned program
• Actively participate in the management and direction of high exposure claims directing counsel and attending mediations on an as needed basis
• Monitor and report CAT losses and any potentially large claim increases to Underwriting and Senior Claim management on an as needed basis.

Claims Account Manager – Alternative Markets

Financial Planning and Analysis

• Cultivate strong business partnerships while gaining a thorough understanding of the business being supported; leverage understanding of business to make informed recommendations
• Work closely with underwriting team to understand the business and provide the financial operational support
• Manage the accounting and reporting for the business units
• Oversee the teams responsible for booking of premium, commission, ceded premium, ceding commission, losses, etc.
• Manage calculation and booking of ceded reinsurance contracts and ensure accounting is in line with contract terms
• Work closely with other departments to ensure set-up of current and new business activities is accurate and efficient
• Take part in special projects, including testing and implementation of new systems, process improvements (including early close issue) and data quality initiatives
• Will have extensive interaction with various departments/disciplines at the group, including other areas in finance, actuarial, legal, reinsurance, claims and IT.

Vice President, Finance

Risk

• Conduct on-site and virtual/phone surveys of prospects and clients evaluating complex exposures and controls for auto, general liability products liability, property and workers compensation.
• Summarize findings in internal reports with appropriate loss improvement recommendations.
• Conduct multi line loss analysis
• Provide support and recommendations to underwriters, policyholders, and brokers.
• Prepare and conduct presentations to serviced accounts.
• Participate in special projects and possibly become a Subject Matter Expert.

Director, Multi Line Risk Engineer

Analyst

• Maintain accurate and up-to-date reward data across internal systems and data sources
• Gather, clean, and analyze large datasets to support reward and pay decisions
• Produce regular reports and dashboards on pay, benefits, and workforce trends
• Support data modelling for salary reviews, bonus calculations, and pay progression
• Provide data insights and recommendations to support fair and consistent reward practices
• Own the external market benchmarking exercises and manage participation in appropriate survey data (e.g. Willis Towers Watson, Radford McLagan) for Arch locations outside North America
• Maintain market awareness and recommend additional surveys and/or new sources as appropriate
• Help maintain internal pay structures, job levelling, and grading frameworks
• Support HR requests for market benchmarking
• Track market trends and support analysis on competitiveness of pay and benefits
• Support benefits analysis and data collection as appropriate including survey participation and analysis of employee elections and participation
• Support production of accurate, timely management information for senior stakeholders
• Help prepare statutory reports such as gender pay gap and other pay transparency requirements
• Maintain documentation and ensure data accuracy and compliance with GDPR and internal standards

Rewards Analyst

Insurance

• Own Reserving and Loss Analytics for the AINA cessions to our largest reinsurer and broader allocations
• Work in close collaboration with underwriting, pricing, claims and finance to develop a common view of the business.
• Work in partnership with various stakeholders to identify emerging trends that could impact results and propose corrective action in a timely manner.
• Lead projects across the Reserving & Loss Analytics Team and get work done in collaboration with others.
• Provide proactive insights, identify the drivers and ensure that the reserve analyses reflect any changes in the portfolio to minimize volatility and avoid surprises.
• Apply innovative approaches and leading-edge tools to analyze the business.
• Seek opportunities to leverage advanced analytics to provide greater insights.
• Ensure the quality of the data and its consistent application in the reserving process.
• Prioritize the work to ensure the reserving and loss analytics function is delivering analyses that are of greatest benefit to the organization.
• Assume an active leadership role within Arch’s actuarial community and keep abreast of new reserving methodologies, trends and product/ tort reforms and other external issues.

AVP, Reserving & Loss Analytics – Reinsurance

Actuary

• pricing responsibilities for Travel Insurance and Warranty & Lenders Services
• Working closely with underwriters to create individualized, creative deals
• Presenting actuarial review of large pricing deals to business unit leaders.
• Handling specialized contract and data quirks, like unusual earnings patterns and specialized coverages.
• Business unit partnership – Working with the business unit to achieve their profitability and growth goals.
• Tool building – Innovating/improving and maintaining tech-based tools used in pricing, and book monitoring.
• Actuarial studies – Creating new approaches for analysis and research to improve pricing parameters and segmentation to better identify profitable opportunities.
• Regulatory: Creating rate filings, and working with filings unit to file and gain regulatory approval
• Monitoring and reporting - Reporting on key metrics and trends in the business and performing profitability studies.

AVP, Actuarial Pricing – Consumer Products

Underwriter

• As an Underwriting Assistant on the Middle Market Operations team, you will perform the underwriting support tasks needed to successfully bind, issue and otherwise manage a territory of Commercial Casualty Insurance accounts.
• Building and maintaining relationships with key staff of producer partners
• Review and professionally handle all customer inquiries within our service commitment with a focus on timeliness, quality and efficiency
• Review submissions and obtain pertinent underwriting information enabling underwriters to accurately identify and assess risk hazards and exposures
• Quote preparation on new business and renewals; includes rating multi-line coverages such as Workers’ Compensation (WC), General Liability (GL), Auto, Excess/Umbrella
• Facilitate issuance of multi-state casualty policies including mid-term changes
• Set up and maintain electronic policy files and follow up for outstanding information

Underwriting Assistant, Middle Market Construction

• Collaborate with stakeholders to gather, analyze, and document their business requirements for Workday Finance enhancement requests, translating them into actionable plans.
• Produce detailed requirements documents and support the implementation and testing of enhancements in Workday Financials, Accounts Payable, Procurement and Reporting to meet business needs.
• Manage our enhancement triage and assessment process and smartsheet administration.
• Conduct gap analysis and identify opportunities for process improvements within the financial ERP system.
• Act as a Project Manager for ERP enhancement implementation, supporting the ERP Functional leads in delivering effective solutions, that match the requirements specified.
• Assess and communicate potential impacts of enhancements on existing configuration and processes
• Develop and maintain comprehensive documentation, including business requirements, process flows, and system configurations.
• Support the ERP Functional leads in developing best practice through research and collaboration as new Workday features are delivered to the platform.
• Work closely with cross-functional teams, including finance, IT, and operations, to ensure seamless integration and alignment of systems and processes.
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure timely and quality delivery of enhancements.
• Project Manager for testing and analysis activities required as part of Workday bi-annual release.
• Stay current with industry trends and best practices, leveraging new technologies and methodologies to continuously improve the financial systems.

Senior Business Analyst – Accounting

• Collaborate with stakeholders to gather, analyze, and document their business requirements for Workday Finance enhancement requests, translating them into actionable plans
• Produce detailed requirements documents and support the implementation and testing of enhancements in Accounting Center, Prism, and Workday Financials Integrations to meet business needs
• Conduct gap analysis and identify opportunities for process improvements within the financial ERP system
• Act as a Project Manager for ERP enhancement implementation, supporting the ERP Functional leads in delivering effective solutions, that match the requirements specified
• Assess and communicate potential impacts of enhancements on existing configuration and processes
• Develop and maintain comprehensive documentation, including business requirements, process flows, and system configurations
• Support the ERP Functional leads in developing best practice through research and collaboration as new Workday features are delivered to the platform
• Work closely with cross-functional teams, including finance, IT, and operations, to ensure seamless integration and alignment of systems and processes
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, to ensure timely and quality delivery of enhancements
• Support testing and analysis activities required as part of Workday bi-annual releases
• Stay current with industry trends and best practices, leveraging new technologies and methodologies to continuously improve the financial systems.

Senior Business Analyst – Data Transition

• Assist with the Arch Quarterly Reserving process (i.e. Arch reserve analyses and reports, including discussions with claims, underwriters, finance, senior management, and outside consultants and auditors)
• Assist with and/or lead the development of new reserving techniques, as well as new ways to access and examine the data while leveraging external and internal information, and helping improve and expand visuals to support findings and provide insight to senior management.
• Partner with IT and Enterprise Data teams to bring efficiencies to and modernize our current data processes as well as enhance analytical capabilities.
• Assist with and/or lead quarterly in-depth analysis for several business divisions, the discussions around assumptions and uncertainty, including presentation to executives, development of ongoing forecast process together with input on trend and plan projections.
• Collaborate closely with business division leaders, pricing actuarial, and claims to identify loss trends and emerging issues that could impact results and assist in developing proposals for corrective action in a timely manner.
• Assist in developing a discussion supporting the quarterly result and the drivers behind it.
• Assist with developing tools, metrics, dashboards to inform and support the quarterly results and drivers behind it.
• Assist with GAAP and SAP Financial Reporting (e.g. actuarial opinions, actuarial reports, statutory statements, and 10-Q/K reporting).
• Assist with Quarterly Underwriting Year, NPV, and ROE analyses as needed.

Senior Actuarial Analyst, Reserving & Loss Analytics

Data Engineer

• Lead the team in the process design, technical architecture, and engineering practices on new implementations and day to day support and operations
• Provide technical guidance and mentorship to the team through knowledge sharing and day to day activities (design & code reviews, story/requirements definition, writing/maintaining wiki knowledge base)
• Ensure adherence to the company's architecture, data governance, quality, and security standards and create standards for the team where the broader company standards do not cover a specific area
• Collaborate with product owner/managers and stakeholders to align data initiatives with the product roadmap
• Manage the complete implementation team (engineers, QA, and BSA)
• Keep data projects on track with defined milestones and deliverables including raising risks with suggestions on how to mitigate, work around, or resolve them
• Foster a collaborative culture by promoting data literacy and self-service analytics across the organization