Manager, Enterprise Projects

Arch Capital Group Ltd.

Manager for Enterprise Projects at Arch Capital Group focusing on strategically important initiatives in underwriting and claims. Driving collaboration and user experience transformations in commercial insurance.

Posted 5/13/2026full-timeRemote • Connecticut, Massachusetts, New Jersey, New York • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Understand business process, document current underwriter experience, and identify opportunities to transform the user experience by leveraging analytics and automation
Collaborate (internally/externally) to actively engage in development of an analytics driven future state vision for prioritized work areas
Collaborate with Arch’s Operations and IT teams to help translate solution design into functional requirements that inform UI/UX development
Establish strong relationships with cross-functional team members to influence and drive alignment around future state vision
Act as a strategic advisor on Large and Medium sized initiatives – providing observations and recommendations related to analytics and automation solutions within technology platforms and operations
Manage stakeholder expectations through regular communication and touchpoints
Proactively escalate risks/issues to leadership as they arise
Help establish best practices and repeatable processes applicable across the various business units

Requirements

What you’ll need

5+ years’ experience in p/c insurance business process analysis, process improvement, preferably in commercial lines underwriting
Exceptional teamwork skills are required to play a key role in cross-functional teams; ability to collaborate and build trusting relationships with business partners
A strong understanding of the p/c insurance business and a passion for the industry
Track record of identifying opportunities for transforming business processes
Demonstrable ability to lead discussions and synthesize input from various stakeholders to drive consensus on approach
Track record of collaborating with multidisciplinary teams to deliver technology solutions
Strong organization skills – task management, time management and project management
Excellent verbal and written communications skills; ability to convey complex concepts to people across the organization
Natural curiosity to understand, question as needed, and improve the world around you
Ability to export and apply learnings from other projects and to build scalable, repeatable business frameworks

Benefits

Comp & perks

multiple medical plans plus dental, vision and prescription drug coverage
a competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance and Tuition Reimbursement
Backup Child and Elder Care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business process analysisprocess improvementanalyticsautomation solutionsUI/UX developmentstakeholder managementproject managementtask managementtime management

Soft Skills

teamworkcollaborationrelationship buildingcommunicationleadershiporganizationcuriositysynthesis of inputinfluence