Director, Multi Line Account Engineer

Arch Capital Group Ltd.

Director of Multi Line Account Engineering at Arch managing risk control portfolios for diverse lines. In-depth account management with focus on underwriting, partnership, and loss reduction strategies.

Posted 5/4/2026full-timeNew York City • Massachusetts, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesLead💰 $133,300 - $179,964 per yearWebsite

About the role

Key responsibilities & impact

Perform account management functions for assigned service accounts collaborating with underwriting, claims, policy holders and brokers.
Focus on reducing loss potential while developing healthy account relationships to drive account retention and partnership.
Complete on-site and remote surveys to assess an account’s operations, exposures, and hazard mitigation strategies to help Arch underwriting best identify and retain profitable business.
Generate and review required reports and recommendations.
Meet reporting deadlines in accordance with departmental performance objectives.
Manage workload with use of 3rd parties as needed to accomplish assigned work by the deadlines of underwriters and department.
This includes ensuring the quality of work provided by the 3rd parties.
Assist Arch and clients with ongoing and specific projects.
Support technical training presentations for internal and external clients as required/appropriate.
Strong analytical and decision skills.
Ability to utilize tools/software to create and modify documents as well as data analysis for account and book improvement.

Requirements

What you’ll need

Minimum 5 years of risk control experience with both account management and site/field surveys.
Solid knowledge base and professional experience in the following areas: property, general liability, products liability, workers compensation, auto, and excess.
Knowledge of NFPA, FM, OSHA, DOT and other relevant standards and best practices.
Demonstrated knowledge of Microsoft Office Suite applications.
Phenomenal verbal and written communication skills and business acumen.
Continued learning and application of new concepts to your role.

Benefits

Comp & perks

multiple medical plans plus dental, vision and prescription drug coverage
a competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance and Tuition Reimbursement
Backup Child and Elder Care
and more.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

risk controlaccount managementsite surveysdata analysishazard mitigationreport generationproperty insurancegeneral liabilityworkers compensationauto insurance

Soft Skills

analytical skillsdecision makingcommunication skillsbusiness acumenrelationship managementproject managementcollaborationpresentation skillstime managementadaptability