Claims Examiner – General Liability

Arch Capital Group Ltd.

Claims Examiner in Arch Insurance Group's Casualty division managing commercial claims for medium severity general liability. Collaborating with various stakeholders and ensuring timely resolution of claims.

Posted 4/14/2026full-timeO'Fallon • Montana, New Jersey, New York, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
Investigate claims and review the insureds' materials, pleadings, and other relevant documents
Identify and review each jurisdiction's applicable statutes, rules, and case law
Review litigation materials including depositions and expert's reports
Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
Retain counsel when necessary and direct counsel in accordance with resolution strategy
Analyze coverage, liability and damages for purposes of assessing and recommending reserves
Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
Negotiate resolution of claims
Select and utilize structure brokers
Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Requirements

What you’ll need

Bachelor’s degree required.
Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
Proper & active adjuster licensing in all applicable states
Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
Strong time management and organizational skills
Demonstrated ability to take part in active strategic discussions
Demonstrated ability to work well independently and in a team environment
Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
Willing and able to travel 10%

Benefits

Comp & perks

multiple medical plans plus dental, vision and prescription drug coverage
a competitive 401k with generous matching
PTO beginning at 20 days per year
up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
basic Life and AD&D Insurance as well as Short and Long-Term Disability
Paid Parental Leave of up to 10 weeks
Student Loan Assistance and Tuition Reimbursement
Backup Child and Elder Care

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

coverage analysisclaims investigationrisk transfer analysiscontractual indemnityliability assessmentreserve recommendationlitigation reviewstatutory analysisnegotiation

Soft Skills

communicationnegotiatinginterpersonal skillstime managementorganizational skillsstrategic thinkingindependent workteam collaboration

Certifications

adjuster licensing