Underwriting Service Specialist
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Remote
Location: Minnesota • New Hampshire • United States
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Salary
💰 $55,300 - $71,900 per year
About the role
- ensure account service delivery meets and exceeds our customer’s expectations
- utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met
- works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues
- collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments
- Policy & endorsement issuance
- File documentation and set-up
- Review account information for data entry into appropriate systems
- Order, prepare and/or update reports
- Policy Rating and/or initial entry into rating model
- Processing of various underwriting transactions and requests
- Correspond with brokers for information at Underwriter’s request
- Booking/Invoicing
- Coordinate services with other services units, as needed
- Other duties and special projects as assigned
Requirements
- Bachelor’s Degree preferred
- 2+ Years experience in same or related field preferred
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
- and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrypolicy issuancepolicy ratingunderwriting transactionsreport preparationfile documentationSLA management
Soft Skills
customer servicecross-functional collaborationanalytical skillsproblem-solvingcommunication
Certifications
Bachelor’s Degree