Vice President, Creative
Future
VP, Claims
Arch Capital Group Ltd.
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois, New Jersey, New York, Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $225,000 - $275,000 per year
Job Level
Lead
About the role
- Oversee the management and resolution of complex casualty claims across our commercial lines portfolio.
- Lead a team of claims professionals, ensuring high-quality claim handling.
- Drive strategic initiatives to improve outcomes for high-severity, complex general liability, auto, excess, and umbrella claims.
- Provide technical expertise and oversight to a Casualty Claims department directly handling complex casualty coverage issues.
- Leads, directs and has full management accountability for Claims staff with an emphasis on talent management and succession planning.
- Collaborate with Underwriting, Risk Management, Actuarial, TPAs and other stakeholders.
- Assist with development of Claims annual operational goals, objectives and budgets.
- Manage the Trial Committee process, including review of cases set for trial and development of resolution strategies.
- Oversee reserve reviews and ensure timely and accurate reserving practices for casualty claims.
- Conduct training sessions on current topics and facilitate both internal and external partnership calls.
- Partner with other business unit leadership to ensure consistency in process and quality claim handling across business units.
- Identify opportunities for loss cost reduction and support strategies that improve financial outcomes.
- Work on various claims-related projects as needed.
- Develop and implement strategies relative to coverage issues.
Requirements
- Minimum of 12 + years of experience in the insurance industry handling coverage issues and casualty claims, including general liability, auto, excess, and umbrella.
- 7 + years of demonstrated management experience leading a team of claims examiners in primary and excess.
- Licenses in multiple jurisdictions.
- Applicants must possess or obtain proper and active adjuster licensing in all applicable states within three months of hire.
- Demonstrated ability in analyzing, organizing and presenting information in a clear and succinct manner.
- Detailed technical knowledge of casualty claims handling with the ability to advise Claims Examiners on complex cases.
- Ability to analyze complex coverage issues and draft coverage disclaimers/Reservation of Rights letters.
- Casualty Claims Audit experience.
- Demonstrates strong executive presence with internal and external stakeholders.
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint, and Word.
- Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines.
- Strong problem-solving, critical thinking, analytical, organizational, and time management skills.
- Demonstrated ability in taking part in active strategic discussions.
- Demonstrated ability in working independently and in a team environment.
- Excellent presentation skills & ability to make decisions in a team-based environment.
- Willing and able to travel 15%.
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance as well as Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance and Tuition Reimbursement
- Backup Child and Elder Care
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
casualty claims handlingcoverage analysisclaims auditingstrategic initiative developmentreserving practicesdrafting coverage disclaimersnegotiation strategiesfinancial outcome improvementclaims managementteam leadership
Soft skills
communication skillsproblem-solvingcritical thinkingorganizational skillstime managementexecutive presenceinterpersonal skillspresentation skillsanalytical skillsteam collaboration
Certifications
adjuster licensing
