Recovery Worker – Crisis Team

Aquarius Charity

Crisis Recovery Worker at Waythrough supporting individuals facing mental health challenges through personalized interventions and life skills development. Ensuring a safe environment and maintaining well-being in a crisis recovery house.

Posted 7/15/2026full-timeBurnley • 🇬🇧 United KingdomMid-LevelSenior💰 £25,877 - £30,868 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates the ability to assist individuals in managing their physical and mental well-being through personalized support and life-skills development. Maintains compliance with legal regulations while ensuring a safe and respectful environment for service users.

Highest-signal resume keywords

Mental Health SupportPerson Centred PlanningRisk AssessmentEffective CommunicationRecord Keeping

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Life-Skills DevelopmentCoping ToolsComputerized Record KeepingDatabase ManagementRisk Management

Soft Skills

Compassionate ResponseInterpersonal SkillsListening SkillsMotivational SupportTeam Collaboration

Tools & Technologies

Microsoft WordEmailDatabases

Industry Keywords

WellbeingComplianceKeyworkingMulti-Disciplinary TeamsShift Rota

About the role

Key responsibilities & impact

Assist people using our services to manage and improve their own physical and mental well-being
Develop life-skills and coping tools to better manage their own mental health, through group and 1:1 interventions
Live more fulfilling lives and develop new meanings and purposes
Take control over their life, through their own choices and decisions
Ensure the safe running of the service: Assess resident wellbeing and welfare on an ongoing basis
Keep our service compliant with legal regulations
Provide a safe, respectful environment
Keywork: Oversee your own caseload of sessions
Concentrate on the person and their individual needs, choices and aspirations, rather than on diagnostic categories or labels
Work with individuals to develop agreed, meaningful and achievable person centred plans with positive outcomes that meet the individual’s aspirations
Complete a range of activities during and around sessions
Ensure positive risk assessments are created and implemented in line with our policies and procedures
Signpost people we support to other services for additional support
Maintain the health and safety of the building: cleaning, risk management, recording and reporting
Support the team with daily planning
Manage your own workload: Plan and carry out your core areas of responsibility
Complete accurate and timely computerised records via our database
Liaise with external agencies - such as community mental health teams, multi-disciplinary teams and carers - building relationships and projecting a positive image of the service
Effectively monitor and manage your own wellbeing through debriefing and discussions with your manager and colleagues
Keep up to date with organisational developments

Requirements

What you’ll need

Ability to communicate effectively at all levels
Ability to respond compassionately to sensitive and complex issues
Able to motivate, support and advocate for people using services
Able to work effectively unsupervised and as part of a team
Able to keep good and accurate records
Ability to plan and prioritise workload
Good interpersonal and listening skills
Able to keep good and accurate records
Ability to plan and prioritise workload
Able to demonstrate a commitment to self-development & training
Able to demonstrate personal & professional integrity
Ability to work under pressure
Good IT skills, including in Word, the use of databases and email
Able to work flexibly to meet the needs of the Service and people using services
Able to participate in a 24 hour/7 day week shift rota, undertake on call duties and stay away from home at night

Benefits

Comp & perks

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year