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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
requirements gatheringfunctional requirement documentstechnical specificationsagile user storiesacceptance criteriagap analysisdata flow diagramsuser journey optimizationrelational database structuresAPI definitions
Soft Skills
professional communicationcollaborationproblem-solvinganalytical thinkingattention to detailadaptabilitystakeholder managementtime managementcritical thinkinginterpersonal skills
Tools & Technologies
JiraConfluenceMiroLucidchartVisioMoodleagile methodologiesproject managementsoftware product managementsystem configuration
Certifications & Qualifications
IIBA CCBAIIBA CBAPPMI-PBACertified Scrum Product Owner
Industry Keywords
Software Business AnalystSystems AnalystEducational TechnologyEdTechvirtual learning networksgovernment operational workflowspublic sectordigitized software systemstransformation projectsPakistani government ministries
About the role
Key responsibilities & impact- Facilitate detailed requirement gathering workshops with public sector stakeholders, institutional leaders, and internal software product owners.
- Translate complex, high-level government operational workflows into structured functional requirement documents (FRDs) and technical specifications.
- Author crisp, unambiguous agile user stories, acceptance criteria, and system use cases within project management environments (Jira/Confluence).
- Map current-state vs. target-state user administrative workflows, emphasizing user journey optimization within the Moodle ecosystem.
- Collaborate closely with QA and engineering squads to verify that technical builds perfectly align with specified client business requirements.
- Perform gap analysis exercises and evaluate system configuration updates to assess overall platform compliance with client rules.
- Manage and document system scope-change requests, assessing potential downstream impacts on core platform features and timeline milestones.
Requirements
What you’ll need- 4–5 years of dedicated experience operating as a Software Business Analyst or Systems Analyst inside a fast-paced technology house or enterprise consulting setup.
- Exceptional ability to transform ambiguous, high-level client discussions into rigorous, clean technical requirements and data flow diagrams.
- Mastery over agile business analysis concepts, including writing precise user stories, managing product backlogs, and mapping user processes.
- Hands-on proficiency using requirements management and visualization tools such as Jira, Confluence, Miro, Lucidchart, or Visio.
- Professional communication skills are essential. Candidates must possess excellent English communication skills, both written and verbal, to effectively manage business interactions and maintain a professional tone in all commercial correspondence.
- Prior experience delivering requirements analysis for major Educational Technology (EdTech) deployments, virtual learning networks, or Moodle environments is a plus.
- Background working on digitized software systems or transformation projects commissioned by Pakistani government ministries or public departments is a plus.
- Relevant professional business analysis certifications (such as IIBA CCBA/CBAP, PMI-PBA, or Certified Scrum Product Owner) are a plus.
- Foundational understanding of relational database structures, API definitions, or UI/UX mock-up interpretation is a plus.
- Prior experience working within a venture incubator or multi-subsidiary enterprise software product company is a plus.
Benefits
Comp & perks- Competitive benefits package: To be finalized during your initial consultation with our talent acquisition team.