Senior Automation Support Specialist

Aprio

Senior Automation Support Specialist for a Top 20 CPA firm analyzing business processes and implementing automation solutions. Collaborating with teams and stakeholders to improve workflows and efficiency.

Posted 7/30/2026full-timeAtlanta • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analyzing and improving business processes for automation, leveraging Agile and Scrum methodologies. Possesses strong problem-solving skills and the ability to communicate complex concepts clearly while fostering collaboration among stakeholders.

Highest-signal resume keywords

Agile MethodologyScrum Master CertificationLean Six Sigma CertificationData Analysis (Oracle, SQL, MongoDB)Automation Tools (UiPath, Automation Anywhere, Blue Prism)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisProcess ImprovementAutomation SolutionsSoftware Development Lifecycle (SDLC)Excel ExpertiseOffice 365 (Flow, Forms, SharePoint)Impact AnalysisRequirements DocumentationDebuggingContinuous Improvement

Soft Skills

Problem SolvingInterpersonal SkillsCoaching and MentorshipCollaborationCommunication

Tools & Technologies

UiPathAutomation AnywhereBlue PrismPegaWorkFusionAzureMicrosoft PowerAIMLNLP

Certifications & Qualifications

Lean Six Sigma CertificationScrum Master Certification (CSM, PSM, or equivalent)

Industry Keywords

Accounting IndustryTaxAuditBPMConsulting

Tech Stack

Tools & technologies

AzureMongoDBOracleSDLCSQL

About the role

Key responsibilities & impact

Problem solver – Logical and efficient, with keen attention to detail. Able to boil complex problems down to their constituent elements and then formulate and evaluate a range of alternative solutions.
A foundational and working knowledge of the Accounting Industry, including Tax and Audit
Analyze various micro and macro business processes to create a complete picture of workflows and technical requirements for automation solutions
Analyze business processes to identify and document key opportunities for process improvement, standardization, and automation
Become a Subject Matter Expert on all business processes being analyzed for automation
Work with stakeholders to perform impact analysis to ensure business readiness for automation solutions, including facilitating business process documentation changes and employee/client readiness and adoption
Evaluate business processes and align appropriate automation solution(s) to ensure they meet business requirements and needs
Continuously analyze and monitor implemented solutions to ensure optimal performance and opportunities for continuous improvement as well as debug and quickly resolve any issues that periodically arise
Execute work leveraging Agile and Scrum methodology; gather requirements in Epics, Features, and User Stories; define acceptance criteria, appropriately size stories.
Serve as the team's Scrum Master, facilitating all Agile ceremonies — daily standups, backlog refinement, sprint planning, sprint reviews, and retrospectives
Own and maintain the team backlog, partnering with Process Owners and stakeholders to prioritize and groom work items ahead of each sprint
Act as a servant leader to the team, proactively identifying and removing impediments to keep delivery on track
Facilitate and coordinate requirements walk-throughs and signoffs working with key business and technology stakeholders
Leverage influence to drive work among disparate teams with competing priorities
Be a trusted automation and tooling advisor by providing objective, practical and relevant ideas, insights, and advice; work with teams to drive a continuous improvement mindset that is always looking for ways to improve efficiency
Lead collaboration activities with internal and external business and technology members and stakeholders throughout automation lifecycle
Work within defined Software Development Lifecycle governance processes

Requirements

What you’ll need

Hyper curious with a continuous learning and growth mindset; adaptive and innovative
Demonstrated ability to work individually as well as within a team and build strong and collaborative working internal and external relationships through interpersonal skills
Willingness to help colleagues and peers through coaching and mentorship
Proven experience working with data problems to solve and come up with innovative ideas and make things happen without management direction
Ability to communicate at all levels to present and articulate complex concepts in a clear manner
Experience with documenting processes and practices while effectively prioritizing multiple tasks, priorities, projects and deadlines
Expert knowledge of Excel and experience working within Office 365 (Flow, Forms, SharePoint, PowerPoint, etc.)
Understanding of Agile methodology, Scrum Framework, and Software Development Lifecycle (SDLC)
Foundational knowledge of computer science and software development fundamentals
Prior consulting experience
Lean Six Sigma Certification
Scrum Master certification (CSM, PSM, or equivalent)
Experience with data analysis leveraging database principles: Oracle, SQL, MongoDB, etc.
Experience and exposure to Automation and BPM tools and capabilities such as UiPath, Automation Anywhere, Blue Prism, Pega, WorkFusion, Azure, Microsoft Power, AI, ML, NLP, etc. is a major plus

Benefits

Comp & perks

Medical, Dental, and Vision Insurance on the first day of employment
Flexible Spending Account and Dependent Care Account
401k with Profit Sharing
9+ holidays and discretionary time off structure
Parental Leave – coverage for both primary and secondary caregivers
Tuition Assistance Program and CPA support program with cash incentive upon completion
Discretionary incentive compensation based on firm, group and individual performance
Incentive compensation related to origination of new client sales
Top rated wellness program
Flexible working environment including remote and hybrid options