Manager, Civil Design – Technical Services

Applied Technology Group

Civil Technical Services Manager leading project delivery, resourcing, quality, and performance for ATG’s AEC technology services teams. Managing Autodesk-focused technical specialists and customer engagements.

Posted 8/20/2026full-timeNorth Little Rock • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Technical Services projects, including resource planning, team coordination, and performance management. Proficient in utilizing Autodesk solutions and ensuring project delivery meets quality and technical standards.

Highest-signal resume keywords

Project ManagementTeam LeadershipResource PlanningAutodesk SolutionsPerformance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ExecutionTechnical Services ManagementQuality AssuranceRoot-Cause AnalysisUtilization Management

Soft Skills

Strong CommunicationDecision-MakingOrganizationCoachingPerformance Evaluation

Tools & Technologies

Civil 3DRevitACCBIM 360AutoCAD

Industry Keywords

AEC IndustryTechnical ServicesProfessional ServicesDelivery PerformanceTeam Growth

About the role

Key responsibilities & impact

Lead project execution and delivery performance within the Civil Technical Services organization
Manage Technical Services projects from kickoff through completion
Plan project execution in alignment with approved Statements of Work
Coordinate tasks, sequencing, dependencies, and delivery activities
Resolve project issues, risks, and blockers
Review and approve Statements of Work before project kickoff
Assign Technical Specialists based on skills, availability, and delivery needs
Manage team capacity, utilization, workload balancing, schedules, PTO, and coverage
Serve as direct performance leader for Technical Specialists
Conduct regular one-on-one meetings and document feedback and performance observations
Set expectations and address performance issues through coaching and improvement plans
Make decisions regarding role fit, reassignment, or termination when expectations are not met
Ensure work meets quality and technical standards
Assign and oversee QA/QC activities
Investigate delivery issues and lead root-cause analysis
Support onboarding, training, coaching, hiring, and team growth
Work with the Director on staffing plans, delivery readiness, and reporting
Provide visibility into project status, risks, and resource needs
Escalate systemic issues affecting delivery, quality, or team performance

Requirements

What you’ll need

Experience managing technical or professional services projects
Proven experience leading teams and managing performance
Demonstrated ability to conduct difficult performance conversations and take decisive action
Strong ability to diagnose and resolve complex delivery issues
Experience with resource planning, utilization management, and team coordination
Strong communication, organization, and decision-making skills
Experience within the AEC industry or adjacent technology-driven industries
Familiarity with Autodesk solutions such as Civil 3D, Revit, ACC, BIM 360, and/or AutoCAD
Strong verbal and written English communication skills
Must be authorized to work in the U.S. without company sponsorship
Able to sit or stand for extended periods
Able to travel between office locations, including locations with stairs
Able to lift up to 30 pounds
Adequate visual and auditory abilities, with or without aids

Benefits

Comp & perks

Multiple medical plan options plus dental and vision coverage
On-demand support and mental health/wellness resources via Bennie
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) with up to 4% company match after 90 days
Voluntary life, AD&D, supplemental health coverage, and disability protection
3 weeks of PTO, paid holidays, and your birthday off
2 paid volunteer days each year
Professional development reimbursement
Access to GreaterU, ATG’s platform for learning and growth
Four weeks of paid sabbatical after six years, on top of regular PTO
Discounts on lifestyle perks like pet insurance and financial coaching via the Bennie Marketplace