Program Support Specialist

Appalachian Trail Conservancy

Program Support Specialist providing operational support for Appalachian Trail Conservancy initiatives. Assisting with volunteer engagement and grant administration across regional programs and partnerships.

Posted 7/20/2026full-timeRoanoke • Virginia • 🇺🇸 United StatesJunior💰 $22 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong program coordination and administrative support capabilities, with proficiency in Microsoft Office Suite and experience in grant administration and stakeholder communication. Ability to manage multiple tasks, maintain detailed records, and foster effective relationships in nonprofit or outdoor recreation environments.

Highest-signal resume keywords

Program CoordinationGrant AdministrationMicrosoft Office Suite ProficiencyStakeholder CommunicationAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program CoordinationGrant AdministrationReport PreparationData ManagementOperational Support

Soft Skills

Attention to DetailInitiativeSound JudgmentRelationship BuildingClear Communication

Tools & Technologies

Microsoft Office SuiteSpreadsheetsDatabasesCollaboration Platforms

Industry Keywords

Nonprofit ManagementOutdoor RecreationConservationVolunteer EngagementProgram Compliance

About the role

Key responsibilities & impact

The Program Support Specialist reports to the Regional Director and provides programmatic, operational, and administrative coordination and support for regional programs and initiatives.
Supports trail operations, volunteer engagement, partnership activities, grant administration, and regional operations by coordinating activities, maintaining program information and records, tracking deadlines and requirements, and supporting effective communication among staff, volunteers, partners, and other stakeholders.
Assists with the coordination and implementation of Trail Crew projects, volunteer activities, regional meetings and events, and other program initiatives.
Administers established processes for multi-state Appalachian Trail license plate grant programs, including coordinating applications and awards, maintaining documentation, tracking program and compliance requirements, and supporting accurate financial reporting.

Requirements

What you’ll need

Bachelor’s degree in communications, business administration, nonprofit management, outdoor recreation, natural resource management, or a related field; or an equivalent combination of education and relevant experience.
One to three years of experience providing program coordination, administrative, operational, or project support in a nonprofit, government, conservation, outdoor recreation, or related environment preferred.
Proficiency with Microsoft Office Suite and experience using spreadsheets, databases, collaboration platforms, and other technology systems to maintain information, prepare reports, and support program operations.
Strong attention to detail and demonstrated ability to prepare, review, proofread, and format reports, correspondence, presentations, and other program materials.
Ability to accurately process information, follow established procedures, and communicate clearly with diverse stakeholders.
Demonstrated ability to exercise sound judgment, take initiative within established responsibilities, identify and resolve routine operational issues, and seek guidance when appropriate.
Ability to develop and maintain effective working relationships with diverse stakeholders, including staff, volunteers, community partners, nonprofit organizations, and local, state, and federal agency partners.

Benefits

Comp & perks

Health, dental, and vision insurance available.
Company paid long-term disability and life insurance provided.
403(b) Retirement Plan with up to 7% match after 1 year of service.