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Senior Director, Channel Strategy and Patient Support
Apogee TherapeuticsSenior Director leading channel strategy and patient support at Apogee Therapeutics. Driving innovative distribution models and comprehensive patient support programs in biotechnology sector.
About the role
Key responsibilities & impact- Conduct market research on distribution strategies and trends within Immunology and Atopic Derm to understand the current distribution landscape and network
- Define and lead Apogee’s enterprise channel strategy across wholesale, specialty distribution, and specialty pharmacy networks as we advance our pipeline into commercialization
- Design optimal distribution models (e.g., open vs. limited networks, specialty pharmacy, hub integration) aligned with product strategy, patient journey, and access goals
- As we approach launch, design and implement a high-performing specialty pharmacy network, including selection criteria, network size, and performance management framework
- Lead the negotiation, contracting, and ongoing management of wholesalers, specialty distributors, and specialty pharmacies
- Ensure network readiness for product launch, including data integration, reporting, inventory, and patient onboarding workflows
- Build and maintain senior-level relationships with key trade and distribution stakeholders to position Apogee as a partner of choice
- Continuously assess and optimize network performance to improve speed to therapy, patient experience, and adherence
- Conduct a patient services landscape assessment across Atopic Derm brands, other Dermatology brands to benchmark the scope of offerings and programs in the current market to guide in shaping Apogee’s patient services
- Build and lead a comprehensive patient support program, including hub services, benefits investigation, prior authorization support, co-pay assistance, patient education, and adherence programs
- Build and lead a team of Formulary Reimbursement Managers that will build relationships and provide industry-leading support to HCPs on reimbursement dynamics and challenges
- Ensure a seamless, patient-centric experience from prescription through therapy initiation and persistence
- Select, onboard, and manage vendors supporting patient services and hub operations
- Define and track KPIs (e.g., time to therapy, abandonment rates, adherence) and drive continuous improvement
- Partner cross-functionally with Market Access, Commercial Strategy, Supply Chain, Medical, Regulatory, and Legal to ensure aligned and compliant execution
- Provide input into forecasting, financial modeling, and scenario planning related to distribution and patient services
- Build, lead, and develop a high-performing team across channel strategy, trade relations, and patient support
- Coach and develop talent, establishing capabilities needed for future growth and launches
Requirements
What you’ll need- Bachelor’s Degree or equivalent. An advanced business degree or an MBA is a plus
- Minimum 10 years of industry experience in Trade Relations/Channel Strategy and/or Patient Services and Support. Experience with Specialty products or Immunology a plus
- Proven track record of consistently achieving and exceeding expectations in current and prior positions
- Deep expertise in specialty pharmaceutical supply chain and patient services programs strategy and operations
- Strong negotiation skills, experience with wholesaler distribution service agreements, and management of day-to-day relationships
- Experience building and employing a high-performance specialty pharmacy distribution network
- Excellent communication skills with proven ability to present to large and small audiences
- Successfully exhibit Apogee’s C.O.R.E. values: Caring, Original, Resilient and Egoless
- Position requires up to 10% travel, including mandatory in-person attendance at Apogee All Hands meetings, typically held two times per year, and travel to functional meetings and industry conferences
Benefits
Comp & perks- A great culture, grounded in our C.O.R.E. values: Caring, Original, Resilient and Egoless
- Opportunity to work in a fast-paced, highly dynamic environment where you help shape the culture and company, wear multiple hats, and learn quickly
- Market competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits
- We provide competitive time off, including three weeks PTO, two one-week company-wide shutdowns a year and dedicated paid sick leave
- Commitment to growing you professionally and providing access to resources to further your development
- Apogee offers regular all team, in-person meetings to build relationships and problem solve
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
market researchdistribution strategieschannel strategynegotiationcontractingperformance managementKPI trackingfinancial modelingpatient services programssupply chain management
Soft Skills
communicationleadershiprelationship buildingteam developmentcoachingcross-functional collaborationproblem-solvingstrategic thinkingadaptabilitycustomer-centric approach
Certifications
Bachelor's DegreeMBA