APM Monaco

Temp Customer Care Associate, English Speaker

APM Monaco

contract

Posted on:

Location Type: Hybrid

Location: Hong Kong • 🇭🇰 Hong Kong

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Job Level

JuniorMid-Level

About the role

  • **About the Role:**
  • - 5 months contract (Oct 2025 to Feb 2026)
  • - Office and home based
  • - 5-day work per week (Monday to Sunday)
  • - **Fluent English Speaker is a MUST**
  • **Responsibilities:**
  • - Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries
  • - Liaise with Logistics, After Sales Service and global boutiques on daily basis
  • - Follow up the offline store enquiries and complaints
  • - Other ad-hoc projects assigned by the manager

Requirements

  • - Minimum 2 years relevant experiences in customer service/ luxury retail field
  • - Proficient with MS Office
  • - **Good command of English**. French would be a bonus
  • - Able to work independently with minimal supervision
  • - Strong sales-oriented mindset
  • - Proactive, patient and committed
  • - Great communication and interpersonal skills
  • - Immediately available is highly preferred
Benefits
  • **Why Join APM?**
  • Global, Dynamic Team: Diverse and energetic workforce.
  • Growth Opportunities: We support your professional development.
  • Collaborative Culture: Teamwork and open communication.
  • Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts.
  • **Don't wait to join APM Monaco! Click on APPLY NOW!**

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer serviceluxury retailMS Office
Soft skills
communication skillsinterpersonal skillssales-oriented mindsetproactivepatientcommittedindependent work