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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and executing multi-channel marketing campaigns, utilizing CRM platforms and advanced analytics to drive customer engagement and segmentation. Proficient in A/B testing methodologies and budget management, with a strong focus on continuous improvement and team development.
Highest-signal resume keywords
Multi-Channel Campaign DesignCustomer SegmentationA/B Testing MethodologyCRM PlatformsBudget Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Campaign AnalyticsSQLAdvanced ExcelCleverTapTwilio
Soft Skills
MentoringCollaboration
Tools & Technologies
CRM PlatformsAI ToolsMessaging Platforms
Industry Keywords
Email MarketingSMS MarketingWhatsApp MarketingPush NotificationsIn-App Messaging
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Design and execute multi-channel campaigns — email, SMS, WhatsApp, push, in-app.
- Build automated communication journeys grounded in deep customer segmentation.
- Design and run A/B tests and publish performance reports.
- Own the budget and monthly allocation for messaging platforms and marketing tools.
- Actively incorporate AI tools into CRM workflows.
- Mentor and develop CRM Specialists.
- Collaborate with product, marketing, commercial, and credit teams.
- Drive continuous improvement in CRM processes and tooling.
Requirements
What you’ll need- BA in Marketing, Business Administration, Communications, International Relations, or a similar field.
- Excel (intermediate)
- CRM platforms
- Campaign analytics
- Customer segmentation
- A/B testing methodology
- SQL (advanced level) - Nice to Have
- Advanced Excel - Nice to Have
- CleverTap knowledge - Nice to Have
- Twilio knowledge - Nice to Have
- Spanish — Native
- English — Advanced
Benefits
Comp & perks- Professional development
- Flexible work arrangements
