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Incident Response Manager – Product & Engineering
AnthropicIncident Response Manager overseeing incident response management and operations for Anthropic. Collaborating with cross-functional teams to ensure swift, accountable incident handling.
Posted 7/15/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $290,000 - $365,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in incident management, including building and shaping incident response programs, managing technical product or infrastructure incidents, and effective communication during high-pressure situations. Emphasizes a blameless, learning-oriented approach to incident reviews and cross-functional collaboration.
Highest-signal resume keywords
Incident ManagementIncident Response Program DevelopmentCloud Infrastructure Incident ManagementCross-Functional CollaborationData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Incident ManagementIncident Response Program DevelopmentTechnical Product Incident ManagementCloud Infrastructure ManagementData Analysis for Incident Response
Soft Skills
Strong Sense of OwnershipEffective Communication Under PressureBlameless MindsetAnalytical ThinkingCollaboration
Industry Keywords
Incident ResponseIncident CommanderBlameless Incident ReviewsContinuous ImprovementIncident Communications
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Build the incident response management function
- Serve as an on-call incident commander
- Engage the right people at the right time
- Own incident communications end-to-end
- Participate in blameless incident reviews
- Partner with engineering teams to develop and maintain incident response policies
- Continuous improvement with teams to detect, respond to, and learn from incidents
Requirements
What you’ll need- 5+ years of experience in incident management
- Direct experience managing technical product or infrastructure incidents
- Have built or significantly shaped an incident response program
- Strong sense of ownership and urgency
- Comfortable working in unprecedented situations
- Effective cross-functional collaboration
- Blameless, learning-oriented mindset to incident reviews
- Experience with cloud infrastructure incidents
- Analytically minded, with experience using data to inform decisions during response
- Communicate clearly and calmly under pressure
Benefits
Comp & perks- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- A lovely office space in which to collaborate with colleagues