Business Systems Analyst
Anthropic
full-time
Posted on:
Location Type: Hybrid
Location: Boston • California, District of Columbia, Massachusetts, New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $230,000 - $300,000 per year
Job Level
Mid-LevelSenior
About the role
- Lead functional requirements gathering sessions with business stakeholders across multiple departments to deeply understand process needs and translate them into technical system requirements
- Configure and optimize business systems with a focus on Workday modules (HCM, Financial Management, Planning) while maintaining expertise across other enterprise platforms
- Design and implement system workflows, automations, and integrations that enhance operational efficiency and user experience
- Create comprehensive documentation including system guides, process flows, training materials, and best practice resources
- Develop and deliver enablement programs and training sessions for end users, ensuring successful adoption of system functionality and process changes
- Partner closely with business teams to analyze current state processes, identify improvement opportunities, and design future state solutions
- Manage system testing efforts including test plan development, UAT coordination, and bug resolution tracking
- Provide ongoing support and troubleshooting for business systems, serving as a subject matter expert and escalation point
- Collaborate with IT Engineering teams to define integration requirements and ensure seamless data flow between systems
- Measure and monitor system performance and user feedback to continuously optimize configurations and identify enhancement opportunities.
Requirements
- 5+ years of experience as a Business Systems Analyst with deep expertise in enterprise software configuration and implementation
- Hands-on experience with Workday (HCM and/or Financial modules preferred) along with demonstrated proficiency in other business systems such as GSuite, NetSuite, or similar platforms
- Excel at requirements gathering and stakeholder management, with the ability to facilitate productive discussions between technical and business teams
- Strong analytical and problem-solving skills with experience designing efficient business processes and system workflows
- Skilled at creating clear, comprehensive documentation and training materials for diverse audiences
- Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Experience with system integrations, data mapping, and understanding of API fundamentals
- Proficiency in project management with the ability to manage multiple initiatives simultaneously
- Passionate about user experience and driving adoption of business systems and processes
- A collaborative mindset and enjoy working in a fast-paced, dynamic environment.
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- A lovely office space in which to collaborate with colleagues.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business systems analysisenterprise software configurationsystem workflowsautomationsintegrationssystem testingUAT coordinationdata mappingAPI fundamentalsproject management
Soft skills
requirements gatheringstakeholder managementanalytical skillsproblem-solvingdocumentation skillscommunication skillscollaborationuser experience focusfacilitationadaptability