Responsible for ongoing technical and functional support of IAM systems, including the use of appropriate utilities and tools for IAM application health monitoring
Monitors the system's interfaces/connectors to insure they are always functioning
Coordinates with IT on issues requiring technical or interface support
Lead the collection and analysis of business and technical requirements to develop medical center IAM processes and procedures
Responsible for assuring system upgrades and patches as needed
All software must be maintained on current, supported versions
Monitors, tracks, and records system performance and utilization metrics
Document and thoroughly understand IAM applications architecture, system configuration across platforms, and interface with various systems, and use this knowledge effectively to resolve potential issues
Effectively communicate highly technical information to both technical and non-technical personnel
Work with enterprise architecture, information management, technical delivery, and applications teams to ensure that there is a convergence of business, technical and security requirements for IAM solutions design and service delivery
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers, and others
Other duties as assigned
Requirements
Bachelor’s Degree in Information Systems/Technology/Computer Science (or equivalent work experience)
5+ years of user authentication and access experience in a complex environment
Healthcare IAM experience a plus
2+ years of experience deploying and running Commercial off the Shelf (COTS) IGA tools (e.g., SailPoint, Saviynt, Oracle) and/or PAM tools (e.g., CyberArk, Thycotic, Beyond Trust)
Familiarity with identity management provisioning processes (e.g., joiner, mover, leaver (JML), access request and recertification) and privileged account protection (e.g., Privileged Account and Session Management (PASM), Privilege Elevation and Delegation Management (PEDM))
Experience participating in cross-functional role-modeling exercises with both business and technical users to create roles that accurately reflect the organization's business and corresponding IT access authorizations
Data access governance (DAG) experience is a plus
Demonstrated ability to deliver complex IT projects on time and within budget
Experience with MS Project a plus
Goal oriented with the ability to independently achieve desired results utilizing both internal and external resources
Familiarity and experience with regulatory compliance and reporting bodies (HIPAA, JACHO, etc..)
Benefits
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits: Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user authenticationaccess managementidentity management provisioningPrivileged Account and Session ManagementPrivilege Elevation and Delegation Managementdata access governanceproject managementCOTS IGA toolsPAM toolssystem performance metrics