Customer Success Representative, m/f/d
Craftnote - Handwerker App
Working Student – Sales
Ankercloud GmbH
internship
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Entry Level
About the role
- Support the German-speaking seller team in identifying and maintaining leads and opportunities
- Prepare and maintain sales pipelines in the CRM system
- Create and update sales materials, presentations and proposals in German
- Research potential customers, market segments and competitors
- Assist with customer communication: follow-ups, scheduling and documentation
- Assist with small projects between Sales, Pre‑Sales and Engineering, e.g., providing input for solution ideas or technical translations
Requirements
- You are enrolled in a university program in business, engineering, computer science or a related field
- Some experience or interest in sales, customer contact or commercial/administrative tasks
- Internships or part-time jobs in relevant areas are a plus
- Excellent German language skills, both spoken and written; good English is an advantage
- Resilience and energy: you remain calm and focused during busy periods and actively seek solutions rather than problems
- Self-starter mentality: you like to take initiative, are well organized and keep an overview without close supervision
- Strong communication skills, enthusiasm for active participation and initiative
- Confident use of MS Office (especially PowerPoint & Excel); experience with CRM systems desirable but not required
Benefits
- Flexible working hours that can easily be combined with your studies
- Hybrid working: partly in the Berlin office, partly remote
- Entry-level friendly environment where you can learn a lot — sales processes, cloud topics and teamwork
- A supportive, open-minded team with a high degree of responsibility
- Fair compensation and the opportunity to deliver real value and grow with the company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescustomer communicationmarket researchsales pipeline managementtechnical translations
Soft skills
resilienceself-starter mentalitystrong communication skillsorganizational skillsinitiative
