Sales Administration Specialist
Amphenol SOCAPEX
full-time
Posted on:
Location Type: Office
Location: Thyez • France
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About the role
- You will be integrated into the sales department, within the Customer Care team responsible for all sales administration.
- Working closely with field sales teams and Supply Chain, you will be the primary point of contact for our customers: an operational, cross-functional, and demanding role.
- Coordinate order processing: receive, verify and record customer orders in accordance with commercial offers and monitor them through to delivery.
- Monitor orders proactively and with rigor: plan, anticipate, coordinate required actions and involve the appropriate internal and external contacts to answer customer questions and propose concrete solutions.
- Build relationships with customers: understand their priorities, adapt to their language, and establish a long-term relationship of trust to meet their needs.
- Support the handling of sensitive situations with customers: communicate factually and effectively, adapting your communication to your interlocutors.
- Contribute to the continuous improvement of the service and existing processes by proposing improvements to optimize workflows, prevent friction, and streamline the organization.
Requirements
- Education: Bac+2 or Bac+3 (equivalent to an Associate’s or Bachelor's level) in business, sales or industrial logistics.
- Significant experience of at least 3 years in a demanding environment (Sales Administration / Order Management, Supply Chain, industrial customer service, etc.).
- Fluent in English, curious and a strong team player.
- Comfortable managing multiple files and stakeholders, you are rigorous and have sound judgment.
- Service- and customer-oriented, with strong listening skills and empathy while remaining aware of internal priorities.
Benefits
- Not specified 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingsales administrationorder managementsupply chain managementcustomer service
Soft Skills
communicationrelationship buildingteam playerrigorjudgmentlistening skillsempathyadaptability
Certifications
Bac+2Bac+3