Success Manager

Amira Learning

Success Manager responsible for building relationships with K-12 customers at Amira Learning. Engaging in data-driven conversations to drive literacy intervention and account success.

Posted 5/20/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Build strong relationships keyed to trust and a sense of mutual mission.
Spend about half your time (virtually or face-to-face) in district offices, schools, and/or classrooms.
Onboard partners so schools and classrooms launch Amira with success.
Create measures of success to monitor the health of accounts and drive Amira usage.
Provide product expertise and feedback.

Requirements

What you’ll need

Bachelor’s degree, and/or relevant experience.
2+ years of customer success experience - preferably in the Education SaaS industry.
Experience implementing software solutions, preferably in the Education SaaS industry.
Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
Great interpersonal, written and oral communication skills.
Preferred: Experience in education administration and/or a start-up organization.
There will be 50% travel associated with this role.

Benefits

Comp & perks

Competitive Salary
Medical, dental, and vision benefits
401(k) with company matching
Flexible time off
Stock option ownership
Cutting-edge work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer successsoftware implementationaccount managementdata analysisperformance metrics

Soft Skills

interpersonal skillscommunication skillsrelationship buildingtrust buildingfeedback provision

Certifications

Bachelor's degree