Account Manager – Engineered Resins

Americhem

Account Manager managing customer accounts and driving sales in engineered resins for a global manufacturer. Requires strong technical background in Materials or Plastics Engineering with effective relationship-building skills.

Posted 6/25/2026full-timeGrand Rapids • Missouri, North Carolina, Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Engage customers via in person visits, phone, email, and virtual meetings to maintain active relationships.
Develop "high, wide and deep" relationships with customers.
Meet commercial KPIs not limited to volume growth, pricing actions, on time payments.
Build trust and rapport to drive long-term retention and satisfaction.
Recommend solutions and product options based on customer needs and feedback.
Collaborate with sales and marketing teams to follow up on leads and campaigns.
Support account activities, manage CRM data, and ensure timely responses to inquiries.
Identify sales opportunities through day-to-day interactions.
Coordinate with internal stakeholders to resolve issues and enhance customer experience.
Provide technical guidance and material recommendations based on customer application requirements.
Support customers in material selection, processing optimization, and performance troubleshooting.
Translate technical customer needs into internal development or formulation direction.
Collaborate closely with R&D, technical service, and operations teams within the organization.

Requirements

What you’ll need

Bachelor’s degree in Materials or Plastics Engineering or a related Engineering discipline required.
5+ years of experience in account management, Business Development, Inside Sales or Technical Sales within a plastics, polymer, compounding or manufacturing environment preferably within large resin producers.
Experience with CRM tools and managing a high volume of accounts is preferred.

Benefits

Comp & perks

Travel: Up to 50% 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

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Hard Skills & Tools

account managementbusiness developmenttechnical salesmaterial selectionprocessing optimizationperformance troubleshootingCRM management

Soft Skills

customer relationship managementcommunicationcollaborationproblem-solvingtrust buildingrapport building

Certifications

Bachelor’s degree in Materials EngineeringBachelor’s degree in Plastics Engineering