Project Assistant, Healthcare Transformations

American Institutes for Research

Project Assistant coordinating healthcare quality-measurement projects for AIR, a nonprofit behavioral and social science research organization. Supporting client deliverables, documentation, schedules, and CMS quality-program materials remotely across the United States.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $26 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project coordination capabilities, including scheduling, documentation management, and client communication. Proficient in Microsoft Office Suite and committed to maintaining high-quality work in a collaborative environment.

Highest-signal resume keywords

Project CoordinationClient CommunicationMicrosoft Office Suite ProficiencyOrganizational SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project CoordinationData EntryDocument FormattingTimeline TrackingClient Service Processes

Soft Skills

Strong Attention to DetailCustomer Service MindsetProactive ApproachTime-Management SkillsAbility to Work Independently

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Client ServicesAdministrative SupportVirtual Team EnvironmentConfidentialityChild Safeguarding Standards

About the role

Key responsibilities & impact

Assist in coordinating and managing client service projects, including scheduling meetings, preparing materials, and tracking timelines
Coordinate schedules and deliverables for internal and external client meetings and tasks
Communicate with clients to provide updates, gather information, and respond to inquiries
Support development and distribution of project reports, presentations, and other deliverables
Maintain and update project documentation, databases, and client records
Collaborate with team members to complete tasks and deliverables on time
Assist in developing and refining client service processes and procedures
Provide administrative support including data entry, document formatting, filing, and version control
Monitor project progress and gather client feedback to inform improvements
Participate in team meetings and contribute to planning and execution of client service strategies

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Communications, Social Science, or a related field
1–2 years of experience in project coordination or administrative support
Experience in a client services or customer-facing environment preferred
Experience communicating with clients or stakeholders in a professional setting
Proficiency in Microsoft Office Suite: Word, Excel, and PowerPoint
Ability to handle sensitive information discreetly and maintain confidentiality
Strong attention to detail and commitment to high-quality work
Customer service mindset and proactive approach to client needs
Strong organizational and time-management skills
Ability to prioritize multiple tasks
Ability to work independently and collaboratively in a virtual team environment
Currently authorized to work full-time in the United States
Employment-based visa sponsorship, including H-1B sponsorship, is unavailable
May need to meet certain residency requirements depending on project work
Selected candidates must undergo reference and background checks
Must adhere to AIR’s child safeguarding standards and principles

Benefits

Comp & perks

AIR’s Total Rewards Program
Competitive compensation
Equal employment opportunity/affirmative action employment practices
Reasonable accommodation during the employment process
Drug-free work environment