Lead Insurance Claims Specialist
WVU Medicine
Ruby
Licensed Health Insurance Agent
American Health Marketplace
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $20 per hour
Job Level
Mid-LevelSenior
About the role
- Assist clients in selecting health insurance plans (ACA and Medicare) that best fit their needs.
- Build trust with clients through clear, honest communication.
- Provide accurate information and resolve client concerns promptly.
- Document client interactions in line with company policies.
- Maintain professionalism and deliver exceptional service in every interaction.
- Develop and maintain client relationships to understand ongoing insurance needs.
- Utilize sales and telemarketing strategies to generate new business opportunities.
- Ensure compliance with HIPAA regulations while handling sensitive information.
Requirements
- Active Health Insurance License (required).
- Current or willingness to obtain FFM and AHIP Certification.
- Willingness to obtain licenses in multiple states (e.g., FL, MI, OH, SC, TN, TX).
- Strong communication skills and professional telephone etiquette.
- Availability to work full-time, including some weekends during enrollment.
- Comfort with technology, including: Windows 10 (or newer) or Mac OS 12.0 (or newer); Minimum of 12GB RAM; 60 Mbps internet speed; Dual monitors; Webcam and headset with microphone.
