Industrial Engineering Intern

American Express

Industrial engineering intern improving American Express servicing and operations processes. Collecting data, analyzing insights, and deploying systems improvements to enhance customer experiences and reduce costs.

Posted 8/13/2026internshipSunrise • Florida • 🇺🇸 United StatesEntry Level💰 $24 - $63 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical and problem-solving capabilities, with a focus on continuous process improvement and project management in the finance industry. Proficient in utilizing statistical tools and methodologies to enhance operational efficiency and customer experience.

Highest-signal resume keywords

Process ImprovementQuantitative AnalysisProject ManagementSix SigmaLean Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisStatistical Process ControlCost Benefit AnalysisOperations ResearchForecastingWork/Motion StudyDesign of ExperimentsValue Stream MappingSQLExcel

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsTeam CollaborationResults-Driven

Industry Keywords

Continuous ImprovementProject ImplementationCustomer ExperienceBusiness Process OptimizationIndustrial Engineering

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Act as an internal business consultant supporting servicing and operations business groups
Identify process improvement opportunities to enable superior customer experiences and reduce costs
Collect data and analyze it for insights
Develop proposals and recommendations for senior leadership
Deploy improvements to systems and processes
Lead projects and make a real-world impact on the business and Card Members
Create effective strategies, systems, and processes
Implement statistical manufacturing tools and consulting techniques in the finance industry
Coordinate with Technologies, Finance, Risk, Operations, Marketing, Brand, external vendors, and other business groups
Work as part of a large engineering organization of Industrial Engineers, Analysts, and Project Managers
Support business process improvement and optimization

Requirements

What you’ll need

Currently enrolled in a full-time Bachelor’s degree program
Expected graduation date between December 2027 and June 2028
Clear and consistent verbal and written communication with superiors and peers
Root cause and quantitative analysis skills
Understanding of continuous process improvement and problem-solving methodologies
Strong interpersonal skills and ability to work independently or in teams
Results-driven ability to own projects and initiatives end-to-end
Demonstrated ability to drive project implementation with diverse customer groups
Knowledge or exposure to common Industrial Engineering software, such as Excel and SQL
Knowledge, exposure, or expertise in multiple Industrial Engineering topics, including continuous improvement, intricate problem solving, cost benefit analysis, Six Sigma, lean, project management, statistics, operations research, forecasting, quality control/statistical process control, work/motion study, design of experiments, and process or value stream mapping
Employment eligibility to work with American Express in the United States; the company will not pursue visa sponsorship

Benefits

Comp & perks

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
Competitive internship compensation package