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Risk Management Analyst
American ExpressRisk analyst governing named merchant eligibility for American Express rewards and benefits. Validating merchant data, developing dashboards, and improving governance through analytics and automation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Named Merchant Process governance and eligibility criteria, leveraging analytics and automation to enhance operational efficiency. Proficient in developing reporting and performance metrics to support data-driven decision-making and compliance activities.
Highest-signal resume keywords
Named Merchant Process GovernanceSQLPower BIData ValidationProcess Transformation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AnalyticsReportingData ValidationProcess ImprovementAutomation
Soft Skills
CollaborationProblem SolvingInfluencing StakeholdersCommunicationAdaptability
Tools & Technologies
ExcelPythonAIDashboards
Industry Keywords
Merchant DataPaymentsRewardsFinancial ServicesCompliance
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Serve as a subject matter expert on Named Merchant Process governance and eligibility criteria
- Review, validate, and maintain named merchant inclusion and exclusion decisions according to established business rules and governance standards
- Collaborate with product, technology, and bot automation teams to onboard new merchants, optimize governance processes, and drive automation solutions
- Develop reporting, dashboards, and performance metrics for governance activities and business decision-making
- Leverage analytics, AI, and automation opportunities to improve operational efficiency and governance processes
- Communicate insights, recommendations, and business impacts through data storytelling and executive-ready presentations
- Support audits, controls, and compliance activities related to merchant eligibility and rewards governance
- Drive continuous process improvements to enhance scalability, accuracy, and operational effectiveness
Requirements
What you’ll need- Bachelor's degree with 4+ years of experience in analytics, reporting, data validation, or equivalent
- Experience working with merchant data, payments, rewards, or financial services
- Experience with SQL, Excel, and Power BI; Python or automation skills are a strong plus
- Experience driving process transformation with a governance, controls, and compliance mindset
- Ability to identify trends, solve business problems, and deliver actionable insights
- Experience partnering with product, technology, and automation teams to deliver scalable solutions
- Proven ability to manage cross-functional initiatives and influence stakeholders
- Comfortable navigating ambiguity in a fast-paced environment
- Demonstrates Blue Box Values through collaboration, inclusion, respect, empathy, and teamwork
- Successful completion of a background verification check, subject to applicable laws and regulations
Benefits
Comp & perks- Competitive base salaries
- Bonus incentives
- Support for financial well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities