Product Management Intern, Global Merchant & Network Services

American Express

Product management intern helping American Express evolve digital payment products and merchant services. Researching markets, shaping strategy, analyzing product data, and supporting agile delivery and adoption.

Posted 8/6/2026internshipNew York City • New York • 🇺🇸 United StatesEntry Level💰 $24 - $63 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills, with the ability to translate data into actionable business opportunities. Proficient in project management and collaboration within cross-functional teams in a fast-paced, agile environment.

Highest-signal resume keywords

SQLProduct ManagementAnalytical SkillsProject ManagementPayments Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLHiveData AnalysisMarket ResearchBusiness Case DevelopmentProduct StrategyAgile MethodologyProduct Backlog ManagementPresentation SkillsCustomer Journey Mapping

Soft Skills

CollaborationCommunicationProblem-SolvingResilienceIntellectual Curiosity

Tools & Technologies

MS ExcelPowerPointAnalytical Tools

Industry Keywords

Payments IndustryDigital ProductsCustomer PersonasCompetitive LandscapeProduct Adoption

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Contribute to the product vision, strategy, and value proposition
Understand customer pain points, customer journeys, and personas, and articulate the product value proposition
Conduct market and user research, identify market trends, and evaluate the competitive landscape
Develop business cases articulating the quantitative and strategic business impact of products or services
Collect and synthesize product data to drive actionable insights and steer product strategy
Partner with Delivery and Technology teams to groom, prioritize, and execute the product backlog in an agile environment
Drive product or feature adoption and engagement with cross-functional stakeholders
Develop marketing and servicing materials and measure impact after launch
Collaborate with engineering, data, analytics, product management, and other internal and external stakeholders

Requirements

What you’ll need

Currently enrolled in a full-time bachelor’s degree program
Expected bachelor’s degree graduation date between December 2027 and June 2028
Employment eligibility to work with American Express in the United States required; no visa sponsorship
Experience in the payments industry is a plus
Experience with SQL and/or Hive is a plus
Strong interest in the payments industry, digital products, and product management
Strong analytical and problem-solving skills
Intellectual curiosity and willingness to learn about payments and emerging technologies
Ability to collaborate with leaders, colleagues in different time zones, and cross-functional partners
Excellent written and verbal communication skills
Ability to translate data and insights into actionable business opportunities
Strong project management skills and attention to detail
Proficiency in analytical and presentation tools, including MS Excel and PowerPoint
Resilience, proactive problem solving, and optimism in changing circumstances
Ability to manage competing priorities, ambiguity, and rapid change
Comfortable challenging the status quo and driving continuous process improvement

Benefits

Comp & perks

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
Sign-on bonus