Senior Associate Technical Program Management

American Express

Technical program leader driving American Express database strategy and public-cloud transformation. Leading cross-functional delivery, FinOps optimization, governance, and executive reporting.

Posted 8/6/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSenior💰 $89,250 - $150,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving database strategy execution across on-prem and public cloud environments, with a strong focus on program delivery, stakeholder management, and team development. Proficient in Agile methodologies and project management tools to ensure effective cross-functional collaboration and operational efficiency.

Highest-signal resume keywords

Database Strategy ExecutionAgile/SAFe/Lean MethodologiesProgram Delivery ManagementTechnical Documentation WritingProject Management Software (JIRA, Confluence)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database OptimizationInfrastructure EfficiencyAI Infrastructure OptimizationTest Driven DevelopmentKPI Tracking

Soft Skills

LeadershipCollaborationStrategic ThinkingAccountabilityCommunication

Tools & Technologies

JIRAConfluence

Certifications & Qualifications

SPC (SAFe Program Consultant)SA (SAFe Agilist)PMI-ACP (Agile Certified Practitioner)PMP (Project Management Professional)

Industry Keywords

Cross-Functional TeamsExecutive ReportingDelivery CadencesRisk ManagementStakeholder Management

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Drive execution of the Database strategy across on-prem and public cloud
Translate executive strategy into measurable roadmaps, milestones, and delivery plans
Identify risks, dependencies, and execution bottlenecks while ensuring leadership visibility
Lead large cross-functional technical programs across engineering, security, architecture, operations, and product teams
Establish governance, executive reporting, KPIs, and delivery cadences
Drive alignment across senior technology leaders and ensure predictable execution
Partner with Engineering and FinOps to optimize database spend across on-prem and public cloud
Lead initiatives for reservation management, infrastructure efficiency, AI infrastructure optimization, and automation
Track KPIs for cloud cost, utilization, engineering productivity, and operational efficiency
Build, mentor, and develop a high-performing team of Technical Program Managers
Foster accountability, collaboration, innovation, and continuous improvement
Coach leaders on execution excellence, stakeholder management, and strategic thinking
Influence executive stakeholders and drive cross-organizational alignment
Communicate program status, risks, and recommendations through executive-ready updates

Requirements

What you’ll need

Bachelor’s degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience
Knowledge of Agile/SAFe/Lean methodologies
Knowledge of technical challenges and systems design
Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development
Experience in program delivery or project management, preferably within a technology-focused environment
Experience in managing multiple projects and coordinating cross-functional teams
Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms
Experience in writing technical documentation
Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus

Benefits

Comp & perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities